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"Staff were very helpful and buffet was well managed though very busy at times. The onsen was of good size . Beautiful views. "

"Amazing place to stay. Absolutely will be back"

"Clean room…great staff"

"A lovely traditional Japanese hotel with large rooms, elaborate breakfast and very helpful staff. "

"Staff were terrific, helped us with all our needs"

"The staff were so helpful here. The place has character and the location is amazing close to the chairlift and can see the mountain from the room. The room has everything we needed and loved the onsen. Breakfast was typical Japanese style but as a buffet so could help yourself and you could ski straight into the warm room to leave our equipment. "

"The location was perfect, right within the walk to the Zenkoji Temple. Quiet at night, we had a beautiful view from our large traditional room with tatami mats and futons. The breakfast was out of this world, Japanese style with 7-8 small dishes, all of them delicious, and served in a lovely traditional breakfast room. Service was outstanding at desk and at breakfasts. Highly recommend this ryokan!"

"A little dated but great hotel"

" Nice room Onsen ski storage breakfast Friendly staff"

"Spotless room, super friendly staff, amazing location. Will definitely visit again. "

"Great onsen in property Breakfast was good Location good Parking need to walk around"

"I loved the onsite Onsen and style of traditional Japanese hotel rooms. The staff was very nice and helpful! Amenities were great! Beautiful hotel room view! The only downside is that the hotel is located on the outskirts of Nagano, so plan ahead as it’s not easy to reach via walking. Shuttle buses are readily available however to help get around."

"Clean room Perfect location Very friendly and helpful staff Comfortable beds"

"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"

"great hotel."

"Good place to stay."

"Close to ski area. Very good breakfast and dinner. Hot bath is great."

"New hotel, comfortable rooms and good service with shuttle bus"

"Location to station, room size, nice helpful staff and of course free coffee all day and doughnuts/ muffins every afternoon!"

"Staff was friendly and accommodating. "