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"Clean room. No funky smells. One elevator was down being repaired, but the other one worked just fine. The AC unit is unfortunately by the curtains, so if you like it to be cold while you sleep... be prepared to get up at sunrise or bring a eyemask. Some people complained about the AC unit being loud, I had no issues. I travel with a noise machine which could have helped with the noise. There is a amenity fee to use their beach supplies + bikes.. I didnt use them because it rained the entire time so thats a bummer. Parking all over Hawaii is an issue, so don’t be "that tourist". Its an island. Staff was lovely and the bagels from the coffee shop were absolutely amazing!! "

"Extremely clean property, staff was professional and very accommodating. Family friendly and enjoyed the pools. Highly recommend this for your choice Stay in Waikoloa "

"Super clean! Really a lot to do in the area!"

"We loved staying here for the convenient location near U Hawaii Hilo and all the Hilo sites. It’s a great walk around Banyan Dr and the park in the morning. And there is plenty of shade for pool time later in the day once beach time is done. It’s only 7 min drive to the main shopping and dining in Hilo. Great location, clean rooms, and helpful staff!"

"Yes we enjoyed "

"Ocean Views are good, the sound of the waves was tranquil. "

"The front desk staff was rude and the room was very dirty. Be aware if you end up with a non renovated room, the furniture is dusty and the desk hasn’t been wiped down, the carpet is old and the couch smells like pee. The staff is hit and miss, mostly miss. The property itself is very nice but the ocean tower is very far. "

"Beautiful"

"The grounds are always kept in prime condition. The access to a good snorkel beach and a near by pool is one main reason for coming here. The staff were all great and helpful. The food service and quality were great at each location. Breakfast was excellent. Of course $40 a night for self-parking and another $40 for Resort fees is a killer as it is just pure profit add on to the room rate."