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"Great customer service. English speakers. Large hotel with comfortable lobby area for sitting and meeting up with travel group. Close to amenities (shopping, mall, food court, restaurants). During our two week trip in Japan, we stayed at three different APA Hotel locations. This was the best ..."…""Great customer service. English speakers. Large hotel with comfortable lobby area for sitting and meeting up with travel group. Close to amenities (shopping, mall, food court, restaurants). During our two week trip in Japan, we stayed at three different APA Hotel locations. This was the best ..."WWW…"

Reviewed on 24 Apr. 2020

"It was excellent. Staff is very helpful. Room has an amazing view. Food is delicious."…""It was excellent. Staff is very helpful. Room has an amazing view. Food is delicious."WWW…"

Reviewed on 14 Aug. 2020

"Ladies at the desk we super! Efficient, helpful, patient and kind! Thank you Minakawa-san, Irobe-san, and Kubo-san!"…""Ladies at the desk we super! Efficient, helpful, patient and kind! Thank you Minakawa-san, Irobe-san, and Kubo-san!"WWW…"

Reviewed on 7 Feb. 2020

"Absolutely loved everything about this hotel. Everything was exceptional quality. Staff are amazing. The location and views are great. The breakfast was fantastic. It would have been nice to have some more basic and affordable meals on the room service menu like ramen or Japanese curry for example, ..."…""Absolutely loved everything about this hotel. Everything was exceptional quality. Staff are amazing. The location and views are great. The breakfast was fantastic. It would have been nice to have some more basic and affordable meals on the room service menu like ramen or Japanese curry for example, ..."WWW…"

Reviewed on 25 Jan. 2020

"Very smart hotel located on the upper half of a 70-storey tower near the habor. Terrific views from all rooms and lounges. The lobby is in the basement, which connects directly to a vast shopping center and the Minato Mirai train station. Excellent standards all round. No complaints here."…""Very smart hotel located on the upper half of a 70-storey tower near the habor. Terrific views from all rooms and lounges. The lobby is in the basement, which connects directly to a vast shopping center and the Minato Mirai train station. Excellent standards all round. No complaints here."WWW…"

Reviewed on 21 Aug. 2020

"Honestly it’s a great hotel. The front desk is externally nice Japan’s customer service is always amazing. There’s usually always one person at the counter who is bilingual and can speak English which helps for my very limited broken Japanese. Everything is sanitized as well to prevent. 10/10 hotel ..."…""Honestly it’s a great hotel. The front desk is externally nice Japan’s customer service is always amazing. There’s usually always one person at the counter who is bilingual and can speak English which helps for my very limited broken Japanese. Everything is sanitized as well to prevent. 10/10 hotel ..."WWW…"

Reviewed on 11 Jul. 2020

"まだ開業したばかりでスタッフの動きがいまいちでした チェックイン、アウトもとても時間がかかりました"…""まだ開業したばかりでスタッフの動きがいまいちでした チェックイン、アウトもとても時間がかかりました"WWW…"

Reviewed on 25 Sep. 2020

"Very friendly staff. Convenient self-checkout. Great access to everything."…""Very friendly staff. Convenient self-checkout. Great access to everything."WWW…"

Reviewed on 28 Feb. 2020

"Just perfect ! Good place for families too! I will go back again someday for sure !"…""Just perfect ! Good place for families too! I will go back again someday for sure !"WWW…"

Reviewed on 28 Oct. 2020

"The room was really spacious with plenty of amenities. The shower and bath was actually large enough for me to shower without hitting my head on the ceiling. The room was also very reasonably priced considering its location and that it's connected to Queens Mall, which was super convenient. This ..."…""The room was really spacious with plenty of amenities. The shower and bath was actually large enough for me to shower without hitting my head on the ceiling. The room was also very reasonably priced considering its location and that it's connected to Queens Mall, which was super convenient. This ..."WWW…"

Reviewed on 3 Aug. 2020

"Room is small but very clean, staff are nice and there is a shuttle bus from hotel to the airport at 6:30 AM which is really good."…""Room is small but very clean, staff are nice and there is a shuttle bus from hotel to the airport at 6:30 AM which is really good."WWW…"

Reviewed on 10 Feb. 2020

"A very new hotel. Heard it was open only this year. Walking distance to Chinatown."…""A very new hotel. Heard it was open only this year. Walking distance to Chinatown."WWW…"

Reviewed on 22 Aug. 2020

"Rooms were small and air conditioner somewhat noisy but overall a very positive experience. Family restaurant in the building and convenient store across the street."…""Rooms were small and air conditioner somewhat noisy but overall a very positive experience. Family restaurant in the building and convenient store across the street."WWW…"

Reviewed on 2 Aug. 2020

"便利。 何より今回の目的にピッタリ"…""便利。 何より今回の目的にピッタリ"WWW…"

Reviewed on 25 Oct. 2020

"Everything was perfect. Great Stay!"…""Everything was perfect. Great Stay!"WWW…"

Reviewed on 9 Mar. 2020

"Beautiful room Every detail has been thought about, from amenities, to the cups and small details of the interior, a beautiful mesh of traditional and modern Japanese styles Great breakfast, very different from the usual fare in Japan"…""Beautiful room Every detail has been thought about, from amenities, to the cups and small details of the interior, a beautiful mesh of traditional and modern Japanese styles Great breakfast, very different from the usual fare in Japan"WWW…"

Reviewed on 31 Mar. 2020

"Staffs are very friendly and helpful. Beautiful garden and waterfalls."…""Staffs are very friendly and helpful. Beautiful garden and waterfalls."WWW…"

Reviewed on 8 Nov. 2019

"Stayed at this hotel for 11 nights. Good location, Bashamichi train station is literally outside the hotel with links to tokyo 40 mins away. There is also a Lawson 30 secs from the hotel for groceries. The hotel checking was easy and our suitcases were taken to our rooms after we had dropped them ..."…""Stayed at this hotel for 11 nights. Good location, Bashamichi train station is literally outside the hotel with links to tokyo 40 mins away. There is also a Lawson 30 secs from the hotel for groceries. The hotel checking was easy and our suitcases were taken to our rooms after we had dropped them ..."WWW…"

Reviewed on 19 Feb. 2020

"This is a fantastic hotel in a great location. The room was very clean and comfortable. The staff was very helpful, especially for us who speak little Japanese."…""This is a fantastic hotel in a great location. The room was very clean and comfortable. The staff was very helpful, especially for us who speak little Japanese."WWW…"

Reviewed on 23 Nov. 2020