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"Room was clean. We didn’t eat breakfast."

"One of the highlights of my trip. Warm hospitality, quiet rooms, and outstanding food. The onsen was perfect after long days"

"Very friendly staff. In room onsen was amazing. Felt it was pricey for the location of the hotel. Shuttle service was very convenient! "

"The Air conditioner was not working and I spent a significant portion of the time working with the staff to get it fixed. They were unable to fix it and had to provide some extra portable coolers to address this situation. Also, not vegetarian friendly dinner or buffet."

"Excellent stay. Excellent service. A1"

"Excellent view to Mt Fuji, location is amazing. Very close to the Yamanakako lake. 👍"

"The hotel was old but people were so nice and safe even very close to station and many shopping stores, restaurants. The are main hotel building and hotel annex building. Two buildings are connected."

"Wow - this place was amazing. I felt so spoiled coming back at the end of each day and soaking in the foot bath or onsen tub in our beautiful apartment. The kitchen and bathroom are also fantastic. There are not many restaurants near by, but we didn't mind bringing food with us to cook. There is also a 7-11 for supplies a 15-minute walk up the hill. We could easily catch the bus or train from here for our daily adventures. Our kids liked the foot bath and big projector screen for watching shows in the evening. "

"no shaving cream and pajamas like other hotels"