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"Just stayed one night but staff was very helpful and accommodating. "

"Everything is perfect. Staff is great! We will recommend to everyone to stay there!"

"Clean room, wonderful amenities, great location. Rooms are small but have everything you need, super efficient and cozy. "

"Excellent experience in this hotel near the airport. The privilege twin room is specious offering free mini bar. Good location for the airport with shuttle service. The staff were very accommodating. "

"This is an excellent 5 star hotel with prices 20% cheaper on average than the Western hotels. The rooms are very spacious and you have a good chance of getting a view of the Ferris wheel and waterfront. Underground access connects you to Mark IS, Minatomirai station, Queens Tower, and Landmark Plaza so you don’t have to worry about getting wet, cold, or hot if you use the underground. Lots of shops and eateries there too. I can’t imagine there is a better place to stay in Yokohama. "

"Super helpful staff! Very courteous and great customer service! Love the hotel location and the cleanliness of the rooms If I return will indeed come back here"

"The best part was the bell hop team. They were the most helpful in sorting out a baggage issue we had. Best service we’ve received in years. "

"I would definitely stay again. Staff was all very friendly and helpful. Location is perfect about a 5 minute walk to Shibuya Station. Plenty of shopping and dining options around. And right next to Family Mart. "

"Comfortable bed and great staffs"