When staff found that we were there to celebrate our 50th wedding anniversary, they gave us a free upgrade to 20th floor room, a bottle of wine and some chocolates..
Local to the reason for visiting the Gold Coast. Lovely waking to the morning sun and birds. Very very quiet . No traffic noise.
A pleasant and smooth hotel experience. Room was nice with a good view. Valet parking ($30) and check in/out process was easy. Good location - an easy walk from the main street. Only (small) criticism was that the air con was not on in the room when we arrived so it was quite stuffy, and took a long ...
Amazing once again. Room was fantastic and facilities are really good
it was central. some of the furniture needed upgrading in the unit, ie the couch
Superb location! And the view is stunning! And the hotel is clean as what we were expecting. Though there was one night when the whole building run out of water. So we waited for few hours til it came back. Overall it was a nice hotel!
Seaworld resort was great value for money and all staff that we encountered had exceptional customer service skills. to Charlee on reception was so helpful and friendly, she went out of her way to make sure we had a memorable holiday experience. We were impressed with the value and range of the buffet ...
Room was fine but not suited for travel with small children. This was our fault as we should have realised when booking. Staff were absolutely fantastic and helped us out where possible though.
Michael who is the concierge was absolutely fantastic and a real help to us as this was our first time in Surfers. We couldn't speak more highly of him.
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