Located close to Surfers Paradise Beach and Chevron Renaissance, Crystal Bay on the Broadwater provides a garden, laundry facilities and car hire on-site. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a hot tub.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Kitchen
Washing machine
Dryer
The current price is AU$253
AU$253
includes taxes & fees
23 Aug - 24 Aug
VIP Access
See the benefits you'll enjoy with VIP Access
Get more when you're a member
Save 15% or more on select VIP Access properties when you reach Silver tier or above
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Located near the beach, Crystal Bay on the Broadwater is in Labrador, a neighbourhood in Gold Coast. Cavill Avenue and SkyPoint Observation Deck are notable landmarks, and travellers looking to shop may want to visit Chevron Renaissance and Robina Town Centre. Warner Bros. Movie World and Wet'n'Wild Gold Coast are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Gold Coast travel guide
Located close to Chevron Renaissance and Cavill Avenue, Crystal Bay on the Broadwater provides a garden, laundry facilities and car hire on-site. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a hot tub.
You'll also enjoy perks such as:
An outdoor pool, along with sunloungers
Free self-parking
A round-trip airport shuttle (surcharge), free newspapers and a lift
Tour/ticket information, luggage storage and a vending machine
Guest reviews say great things about the helpful staff and location
Room features
All 52 individually furnished rooms boast thoughtful touches such as air conditioning, in addition to amenities such as free WiFi and sound-insulated walls.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
In-room accessibility
Lever door handles
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Smoke-free property
Services and conveniences
Blackout drapes
Free newspapers in lobby
Guidebooks
Iron/ironing board
Local maps
Luggage storage
Phone
Tour and ticket assistance
Vending machine
Weekly housekeeping
Location highlights
Near the boardwalk/promenade
Things to do
Gym
Golfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
14 floors
52 units
Garden
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-in hours are 8:30 AM - 12:30 PM on Sunday.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night.
Cots (infant beds) are available for AUD 30.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 200.00 per stay
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 30.0 per day
Rollaway bed fee: AUD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision
Frequently asked questions
Does Crystal Bay on the Broadwater have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Crystal Bay on the Broadwater?
As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Crystal Bay on the Broadwater on 23 Aug 2026 start from AU$253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crystal Bay on the Broadwater pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crystal Bay on the Broadwater?
Self-parking is free at this property.
What time is check-in at Crystal Bay on the Broadwater?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Crystal Bay on the Broadwater?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Does Crystal Bay on the Broadwater provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Crystal Bay on the Broadwater located?
Located in Labrador, this aparthotel is 3 mi (4.9 km) from Surfers Paradise Beach, and within 6 mi (10 km) of Chevron Renaissance and Cavill Avenue. SkyPoint Observation Deck and The Star Gold Coast are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.