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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Balcony

Guest reviews

4.3/5 Excellent
566 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Washer

Map

Explore the area

Popular LocationBroadwater Parklands20 min walk
Popular LocationHarbour Town4 min drive
Popular LocationSea World7 min drive
AirportGold Coast, QLD (OOL-Coolangatta)40 min drive

Choose dates to view prices

  • Traditional Apartment, 1 Bedroom

    4.6/5 guest room rating

    Room amenities

    • 72 sq m
    • 1 bedroom
    • 1 bathroom
    • Water view
    • Sleeps 3
    More detailsTraditional Apartment, 1 Bedroom
  • Family Apartment, 2 Bedrooms

    4.2/5 guest room rating

    Room amenities

    • 72 sq m
    • 2 bedrooms
    • 1 bathroom
    • Water view
    • Sleeps 4
    More detailsFamily Apartment, 2 Bedrooms
  • Apartment, 3 Bedrooms

    5/5 guest room rating

    Room amenities

    • 109 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Water view
    • Sleeps 6
    More detailsApartment, 3 Bedrooms
  • Family Apartment, 1 Bedroom

    4.2/5 guest room rating

    Room amenities

    • 72 sq m
    • 1 bedroom
    • 1 bathroom
    • Water view
    • Sleeps 4
    More detailsFamily Apartment, 1 Bedroom
  • Executive Apartment, 2 Bedrooms

    Room amenities

    • 110 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Water view
    • Sleeps 5
    More detailsExecutive Apartment, 2 Bedrooms
  • Deluxe Apartment, 3 Bedrooms

    3.8/5 guest room rating

    Room amenities

    • 110 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Water view
    • Sleeps 6
    More detailsDeluxe Apartment, 3 Bedrooms
  • Standard Two Bedroom Apartment

    3.6/5 guest room rating

    Room amenities

    • 72 sq m
    • 2 bedrooms
    • 1 bathroom
    • Water view
    • Sleeps 5
    More detailsStandard Two Bedroom Apartment
  • Deluxe Two Bedroom Apartment With Two Bathrooms

    5/5 guest room rating

    Room amenities

    • 110 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Water view
    • Sleeps 4
    More detailsDeluxe Two Bedroom Apartment With Two Bathrooms
  • Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

    Room amenities

    • 273 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Sea view
    • Sleeps 7
    More detailsFamily Penthouse, 3 Bedrooms, Sea View, Mezzanine
  • Economy Apartment, 1 Bedroom

    4.4/5 guest room rating

    Room amenities

    • 72 sq m
    • 1 bedroom
    • 1 bathroom
    • Bay view
    • Sleeps 4
    More detailsEconomy Apartment, 1 Bedroom

About this area

Gold Coast

Located in Gold Coast, Crystal Bay on the Broadwater is near the beach. Chevron Renaissance and Cavill Avenue are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sea World and Wet'n'Wild Gold Coast. Warner Bros. Movie World and Dreamworld are not to be missed. Spend some time exploring the area's activities, including golfing. Our guests love the property's location for the sightseeing.

Map
Popular Location

What's nearby

  • Broadwater Parklands - 20 min walk
  • Harbour Town - 4 min drive
  • Slingshot - 5 min drive
  • Infinity Attraction - 6 min drive
  • Sea World - 7 min drive

Getting around

  • Helensvale Station - 9 min drive
  • Broadbeach South Light Rail Station - 11 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 40 min drive

Restaurants

  • Burleigh Brewing Company - 18 min drive

About this property

Crystal Bay on the Broadwater

3.5-star Gold Coast apartments in Labrador, near Broadwater Parklands
This smoke-free apartment building features an outdoor pool, a fitness centre and a spa tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, laundry facilities and free newspapers. Each apartment provides a kitchen with a fridge, an oven, a hob and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a coffee/tea maker. Weekly housekeeping is available.
Crystal Bay on the Broadwater offers 47 forms of air-conditioned accommodation with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property
Property is professionally cleaned

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Hot tub
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free self-parking
  • Off-street parking
  • Return airport shuttle (surcharge)
  • Accessible parking
  • On-site car hire

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 30.0 per day

Bathrooms

  • Shower only
  • Hairdryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable service

Outdoor areas

  • Balcony
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Soundproofing
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Free newspapers (reception)

Location highlights

  • Near the boardwalk

Things to do

  • Fitness centre
  • Golf nearby

Safety features

  • Smoke detector

General

  • 47 rooms
  • 14 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival
Guests arriving after-hours can check in via the night service available at the front entrance to the building. All instructions are provided next to the intercom.
Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day.
Cots (infant beds) are available for AUD 5.0 per day

Payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned; disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Contactless check-in and contactless check-out are available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador

Frequently asked questions

Can I cancel my reservation for free at Crystal Bay on the Broadwater and receive a full refund?
Yes, Crystal Bay on the Broadwater offers free cancellation on select room rates, because flexibility matters! Please refer to Crystal Bay on the Broadwater cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in Labrador, this apartment building is within 6 mi (10 km) of Surfers Paradise Beach, Chevron Renaissance and Sea World. Cavill Avenue and SkyPoint Observation Deck are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Crystal Bay on the Broadwater

4.3
Excellent
5 - Excellent
276
4 - Good
236
3 - Okay
34
2 - Mediocre
13
1 - Poor
7
4.2
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent location and communications Need more crockery in the appartments otherwise everything very good.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, amenities

    Love how you get a good sea view, quieter than Surfers, block out curtains (a must), unlimited Wifi, Foxtel movie channel, large size Jacuzzi etc! Apartment very clean and well presented! Will definitely stay again 👍👌

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, amenities

    Excellent value for money, lovely views across the Broadwater, comfy beds, beautiful pool and spa and a good little gym also. I’ll be back.

    Stayed 8 nights in Feb 2020