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"Room was very good and cozy. Staffs were friendly and their service was top notched. You ordered something through phone and its right in front of the door in a minute. Loved the vibe and place. "

"this property is ideal for central location, easy access to all transportation. hotel gives free bus vouchers and has beautiful amenities. the staff is so friendly and helpful. will definitely stay here again. "

"Overall stay was good. Bath tub was clog but they are very responsive on the concern and got fix. "

"Very clean and organized"

"The consistently predictable and reliable. Excellent breakfast - will be back for the breakfast alone."

"Really good place"

"Great stay in downtown Banff! Always a pleasure to visit."

"This hotel is so beautiful, it’s very clean, smells new, the hallways are bright, you don’t have to walk in outside walkways to get to the hot pools, the hot pools are great except on weekends they get super crowded and it’s salt water so it dries your skin out QUICK! such a beautiful view though, everywhere you look. Only complaint is the air conditioner is in the window and blows directly at the person sleeping on that side of the bed, makes for a freezing night. The little vet barely moves to direct the air elsewhere. "

"Just a fantastic hotel. Highly recommend!"