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Mount Royal Hotel

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Primary image
Outdoor spa tub
Outdoor spa tub
Outdoor spa tub
Terrace/patio

Overview of Mount Royal Hotel

Mount Royal Hotel

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Parking available
  • Bar
  • Laundry
Map
138 Banff Avenue, Banff, AB, T1L 1A7

Explore the area

  • Popular LocationBanff Lake Louise Tourism Bureau4 min walk
  • Popular LocationBanff Centre for Arts and Creativity13 min walk
  • Popular LocationBow Falls19 min walk
  • AirportBanff, AB (YBA)9 min drive

Choose dates to view prices

About this area

Banff

Located in Banff, Mount Royal Hotel is on the Strip and near a train station. Upper Hot Springs and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with hiking/biking trails, mountain climbing and mountain biking. Guests appreciate the hotel's central location.
Visit our Banff travel guideOpens in a new window
Map

What's nearby

  • Canada House Gallery - 2 min walk
  • Canadian Ski Museum West - 3 min walk
  • Banff Lake Louise Tourism Bureau - 4 min walk
  • Banff Centre for Arts and Creativity - 13 min walk
  • Bow Falls - 19 min walk

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • Wild Flour Bakery - 2 min walk
  • The Bear Street Tavern - 3 min walk
  • Bison Restaurant & Terrace - 3 min walk
  • Earl's - 3 min walk
  • Chucks Steakhouse - 3 min walk

About this property

Mount Royal Hotel

3-star hotel with a shuttle to the slopes
Skiing and snowboarding are not the only attractions at Mount Royal Hotel, where you can sip cocktails at the bar/lounge and take advantage of ski storage and a rooftop terrace.
Mount Royal Hotel offers 133 accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM
  • Airport shuttle at scheduled times
  • Ski shuttle (surcharge)

Food and drink

  • 1 bar

Restaurants on site

  • The Cascade Lounge

Things to do

  • 2 hot tubs

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

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Hot tub
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Family-friendly
Family-friendly
Guest rating 4.5+
Guest rating 4.5+
3 star
3 star
Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 4 PM - 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2022 to September 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Self-parking fee: CAD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1287 out of 1940 reviews
5 - Excellent 66%
Rating 4 - Good. 511 out of 1940 reviews
4 - Good 26%
Rating 3 - Okay. 82 out of 1940 reviews
3 - Okay 4%
Rating 2 - Poor. 30 out of 1940 reviews
2 - Poor 2%
Rating 1 - Terrible. 30 out of 1940 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but it was fantastic! We arrived in Banff early and went to the front desk to drop off our bags because check-in wasn’t until 4pm. The young lady working the front desk was unbelievably friendly and helpful- there was a room available and she allowed us to check into a room early during their, probably, busiest long-weekend. The room was clean, lobby was clean, sufficient parking and great location!
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We stayed there but no continental breakfast we had to find a reasonable place
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the lady at front desk was very nice to change our room which had a view of mechanical instruments to a better room.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Rooftop patio fantastic
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Great location and lots of parking
Stayed 1 night in Jun 2022