Fairmont Banff Springs

Photo gallery for Fairmont Banff Springs

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, in-room safe, desk, blackout curtains

Overview of Fairmont Banff Springs

UNESCO Sustainable Travel Pledge

Fairmont Banff Springs

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Social distancing
Map
405 Spray Ave, Banff, AB, T1L1J4

Explore the area

  • Popular LocationBow Falls9 min walk
  • Popular LocationBanff Cascades of Time Gardens13 min walk
  • Popular LocationBanff Park Museum19 min walk
  • AirportBanff, AB (YBA)11 min drive

Choose dates to view prices

About this area

Banff

Located in Banff, Fairmont Banff Springs is in the mountains and on the riverwalk. Upper Hot Springs and Sunshine Village are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Banff Park Museum and Cross Zee Ranch. Take in the nearby slopes with downhill skiing and snowboarding, or try out other outdoor activities such as snowmobiling and snow tubing.

What's nearby

  • Bow Falls - 9 min walk
  • Banff Cascades of Time Gardens - 13 min walk
  • Banff Park Museum - 19 min walk
  • Banff Centre for Arts and Creativity - 5 min drive
  • Walter Phillips Gallery - 6 min drive

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 96 min drive

Restaurants

  • Silver Dragon - 12 min walk
  • The Bear Street Tavern - 3 min drive
  • Bison Restaurant & Terrace - 3 min drive
  • Earl's - 3 min drive
  • JK Bakery Cafe - 3 min drive

About this property

Fairmont Banff Springs

4-star, family-friendly resort near Banff Gondola
Along with 7 restaurants, this resort has a full-service spa and a golf course. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool and 3 bars/lounges are on-site.
Fairmont Banff Springs offers 757 accommodations with a safe and free newspapers. Beds feature premium bedding. 34-inch Flat-screen televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, designer toiletries, hairdryers and children's slippers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with hot springs/mineral springs and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.

Languages spoken

English, French

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.5 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CAD 32 per day)
  • Valet parking on site (CAD 46 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 34 for adults and CAD 17 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Vermillion Room
  • 1888 Chop House
  • Waldhaus Restaurant
  • Castello Ristorante

Things to do

  • 18 holes of golf
  • 3 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Cross-country skiing
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Sledging
  • Snowshoeing
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting services
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 22

Outdoors

  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 34-inch flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation, per day
Service animals are welcome, and are exempt from fees
2 per room

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 34 for adults and CAD 17 for children (approximately)
  • Fee for in-room wireless Internet: CAD 10.5 per day (rates may vary)
  • Self-parking fee: CAD 32 per day
  • Valet parking fee: CAD 46 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
Hot springs access available from 8:30 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Banff Fairmont
Banff Fairmont Springs
Banff Springs
Banff Springs Fairmont
Fairmont Banff Springs
The Fairmont Banff Springs Hotel
Fairmont Springs Banff
The Fairmont Banff Springs
Fairmont Springs Hotel Banff
Springs Banff
Fairmont Banff Hotel
Fairmont Banff Springs Hotel
Fairmont Hotel Banff
The Fairmont Banff Springs Banff
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Resort
Fairmont Banff Springs Banff
Fairmont Banff Springs Resort
Fairmont Banff Springs Resort Banff

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 653 out of 995 reviews
5 - Excellent 66%
Rating 4 - Good. 209 out of 995 reviews
4 - Good 21%
Rating 3 - Okay. 73 out of 995 reviews
3 - Okay 7%
Rating 2 - Poor. 32 out of 995 reviews
2 - Poor 3%
Rating 1 - Terrible. 28 out of 995 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing resort- I would highly recommend it !!
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice service
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniquness of the property, the castle was a spectacular sight! What we did not like is the fact that they refused to give us the original room that we booked. Upon our arrival at the lobby the front desk, informed us that they had already upgraded our room. The front desk checked us in a room in the Gate house when we had actually paid extra for a delux room with a view in the main building. When we finally managed to drag all our luggage and find the room in the gate house after more than an hour the so called ugraded room was one level from the ground level with no view. When we called room service to ask about the room they kept insisting that this is a better room for us. Upon insisting that we wanted the room that we booked we were told that the room is no longer available. With no proper phone connection to the main lobby and no assistance we had to lug all our luggage with a 3 year old we walked all the way back to the main lobby only to be told there is no vacancy. After a lot of haggling the manager finally managed to give us a room with a view in the main building. It was a full 3 hours after we walked into the lobby. This is not an acceptable service and unpleasant treatment from such a reputable hotel. It almost ruined our vacation. Will not be going back any time soon after what we experienced. And worse there was no apology or any effort to right the wrong. All we wanted was to check in to the room we had booked.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gorgeous hotel to compliment the surroundings. Absolutely loved everything about our stay. Everything about this hotel is perfect!
Stayed 2 nights in May 2022

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The stay was wonderful, the staff amazing, the food and drinks were delicious. Our room was not in the main hotel as we had booked. Which was a disappointment, we had an older room, overlooking the valley. The room was ok, showing wear and tear, the carpet was worn in places, there was some water damage in the washroom. However, the castle in the mountains is a magical place to stay. The over all experience was amazing and we will come back to the hotel for future stays. Hoping this time we get the accommodations we want.
Stayed 1 night in Nov 2019

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
The building was a unique. The hotel charged too much for everthing. Room was too small for the price.
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in May 2022

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
OMG! Fairmont! You should fix your wifi connections! Why the wifi is on and off all night? For $700 per night and now I have to pay extra for roaming because I didn’t realize the wifi is off the line! Seriously?
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here is an experience. The property is beautiful and the scenery around it is amazing regardless of the season.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel
Stayed 1 night in May 2022