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Reviews of Ponsonby Manor

4 out of 5
Ponsonby Manor
229 Ponsonby Road, Ponsonby, Auckland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 234 out of 324 reviews" "
Rating 8 - Good. 73 out of 324 reviews" "
Rating 6 - Okay. 9 out of 324 reviews" "
Rating 4 - Poor. 6 out of 324 reviews" "
Rating 2 - Terrible. 2 out of 324 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and comfortable hotel in a walkable neighborhood. Lovely garden. Really nice kitchen, so you can cook if you like. Staff went above and beyond to help me with a few problems related to my stay in Auckland.
Stayed 3 nights in Dec 2023

10/10 Excellent

Bob

Travelled with partner
We loved the building and location! (Try for room #9 or #5 for city views). Classic old well maintained inn. Not much of a staff presence but we managed well.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Claude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice and clean and very well sited
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely B&B with a delightful garden and a nice big kitchen. The owner came by in the morning to say hello and check if we were all set. I highly recommend Ponsonby Manor!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the middle of Ponsonby. I loved the old manor house. The grounds were impeccable with beautiful gardens and numerous spots to sit and relax in the back gardens. Our room was well equipped with excellent bedding. Parking is a challenge so plan accordingly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lilly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely host and comfy bedding.
Stayed 1 night in Nov 2023

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place in a great location. Staff were so helpful and friendly. We will be back for sure.
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Stayed 1 night in Sep 2023

6/10 Okay

Ray

Stayed 1 night in Jul 2023

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old manor right in the heart of ponsomby. Free parking right outside from 6pm
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
No Parking
Stayed 2 nights in May 2023

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting with lots of trees and singing birds. Very nice owner who prepared a delicious afternoon ‘tea’ for us when we arrived as we hadn’t had lunch!
Stayed 1 night in May 2023

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old house in a fancy area of Auckland. Stunning views of the city and sky tower. Off street parking, many dining options right on Ponsonby street.
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's like returning home.
I have stayed at Ponsonby Manor several times under the previous ownership. This was my first time under the new ownership and it was as warm and welcoming as before. I was very grateful to get a last minute booking as my scheduled booking has to cancel due to street flooding in the area.
Stayed 1 night in May 2023

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in May 2023

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay I always feel safe. The bedding is of a high quality and comfy after a long journey from Coromandel.
Stayed 1 night in Apr 2023

8/10 Good

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was our only issue
Stayed 4 nights in Mar 2023

2/10 Terrible

rufus

Stayed 3 nights in Feb 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fun place to stay
This neat Guest House ie really cute with a neat front yard area and a balcony that we spent a lot of time on on account of the unprecedented rainfall. The room was small but very nice with a bathroom sink the size of my wife's thimble. We loved staying the 4 days and would strongly recommend this Manor House.
Stayed 3 nights in Jan 2023

2/10 Terrible

Thi Kim Oanh

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
1) We arrived at the guest house at 1.30pmand checked with the host if our room is available? She said no and even guessed our name incorrectly (she was not preparing to welcome guest) We said the email advised that it was ready at 12 o’clock she checked and said oh it is ready (Not impress at first sight). 2) We carried our own food and and wanted to put them in the fridge but one of them was so full so we turned the other fridge on to put our food in. Suddenly she appeared at the kitchen and demanded us that we must immediately turned the fridge off and squashed our stuff into the other fridge (She was very rude the way she spoke and there was not any sign on the fridge suggesting guest not to use). We suggested her that she should leave us instructions so we know but she was so rude and said that it never happen and she does not need to do it. I advised her that every guesthouse/hotel/motel wherever we go there are always instructions and notes for guest (she was not friendly and rude about that) 3) We cooked and she came to the kitchen and complained to make us so uncomfortable. 4) our room was stuffy and smelly and she prepared towels and toiletries for 2 instead of 4 (it was very unorganised ) We would not ever want to comeback to Ponsonby Manor Guest House again. The manor of the host was really bad and she was rude . We do not expected to be treated this way.
Stayed 1 night in Jan 2023

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to end our New Zealand vacation!
Stayed 2 nights in Dec 2022

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Eng Chuang, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
Generally okay with this property. However, there isn't free parking as what is stated in the website.
Stayed 1 night in Nov 2022

8/10 Good

Sian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet and the room really suited our 4 person family (2 adults, 2 kids). Great check in experience and great to have the full kitchen facilities at our disposal. Only downside was that the shower was a bit tired and the shower head kept 'drooping' (i.e. didn't always stand up on its own) - we could manage around it though.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous and perfect location - facilities and staff amazing and beautiful cafe directly across the road
Stayed 2 nights in Oct 2022

4/10 Poor

Makao

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Attractive premises and very clean. No reception, no parking and no clear communication about it until I arrived. The cleaner was on her own and left to deal with my disappointment.
Stayed 1 night in Oct 2022

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable
Stayed 2 nights in Oct 2022

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Tidy grounds and very clean room and ensuite. Friendly, helpful host. Would recommend to people on short stays.
Stayed 1 night in Sep 2022

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Be aware that the onsite parking is a maybe there is a space behind the bottleshop. Otherwise, lovely place, very convenient for restaurants/shopping and downtown is an easy bus ride away (or you could walk). There's no reception but the staff are there, so checking in was easy.
Stayed 2 nights in Jul 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good experience!
Pleasant, as per norm. We live the staff and the convenience of the location.
Stayed 1 night in Jul 2022

10/10 Excellent

HANNAH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manor house
Easy service, very clean and tidy.
Stayed 3 nights in Jun 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & Friendly
Always a pleasure to stay whenever I have to go to Auckland.
Stayed 2 nights in Jun 2022

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, great view over downtown, perfect location and good service
Stayed 2 nights in May 2022

8/10 Good

Craig

Stayed 2 nights in May 2022

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, great room, easy check in & out.
Stayed 1 night in May 2022

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities
Easy
Stayed 3 nights in Apr 2022

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely villa in a superb location
Stayed 1 night in Apr 2022

8/10 Good

Scott

Stayed 1 night in Feb 2022

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provides a relaxed but high quality base for visits to central Auckland.
Stayed 1 night in Jan 2022

8/10 Good

G

Business traveller
Liked: Staff & service
Amazing old building in the heart of Ponsonby.
Location is exceptional, parking is next door in the church. I did find stuff falling to floor in the bathroom from the ceiling. Not bugs just some black stuff in a couple of places. Bed wasn't as comfy as it looked as it was 2 single joined together. My room had a tree outside with fairy lights wrapped around it. Pretty bright all night and for someone that needs complete dark it was difficult setting the curtains right. Aircon works well.
Stayed 2 nights in Jan 2022

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rather like staying at a friend's home and ideally located.
Stayed 1 night in Jan 2022

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, great location, friendly, helpful staff. Recommended
Stayed 6 nights in Dec 2021

8/10 Good

Sari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service and lovely comfortable bed. It would be good to have some sort of privacy blind or curtain over windows that face the street or another unit.
Stayed 2 nights in Dec 2021