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Overview of Sofitel Auckland Viaduct Harbour

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Guest reviews

4.7 / 5Exceptional
1,598 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

Explore the area

Popular LocationViaduct Harbour7 min walk
Popular LocationSkyCity Casino10 min walk
Popular LocationSky Tower10 min walk
AirportAuckland (AKL-Auckland Intl.)22 min drive

Choose dates to view prices

  • Junior Suite, View

    Junior Suite, View

    Room amenities

    • 52 sq m
    • City view
    • Sleeps 3
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  • Luxury Room, View (Internal Water Feature View)

    Luxury Room, View (Internal Water Feature View)

    Room amenities

    • 45 sq m
    • Water view
    • Sleeps 3
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  • Superior Room, City View (King or Queen)

    Superior Room, City View (King or Queen)

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
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  • Luxury Room, Marina View (King or Queen)

    Luxury Room, Marina View (King or Queen)

    Room amenities

    • 35 sq m
    • Marina view
    • Sleeps 3
    Show more
  • Luxury Room, 1 King Bed, Balcony, View

    Luxury Room, 1 King Bed, Balcony, View

    Room amenities

    • Sleeps 2
    Show more

About this area

Auckland

Located in Auckland, Sofitel Auckland Viaduct Harbour is in the business district and on the waterfront. Aotea Centre and The Civic are cultural highlights, and travellers looking to shop may want to visit Queen Street Shopping District and Sylvia Park. Auckland Zoo and Kelly Tarlton's Underwater World are not to be missed. Sailing, surfing/boogie boarding and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular Location

What's nearby

  • Viaduct Harbour - 7 min walk
  • SkyCity Casino - 10 min walk
  • Sky Tower - 10 min walk
  • SKYCITY Auckland Convention Centre - 11 min walk
  • Queen Street Shopping District - 11 min walk

Getting around

  • Auckland Britomart Station - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 22 min drive

Restaurants

  • Where to eat
  • Lava Dining – Al fresco dining restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner daily.
  • 21 Viaduct Cafe – Al fresco dining café offering regional cuisine. Serves breakfast, brunch, lunch and light fare daily.
  • Sabrage Bar – Al fresco dining bar. Serves light fare daily.

About this property

Sofitel Auckland Viaduct Harbour

Luxury Auckland hotel in Auckland Central Business District, walk to Sky Tower
This smoke-free hotel features a marina, a full-service spa and a restaurant. WiFi in public areas is free. Other amenities include an indoor pool, a fitness centre and a bar/lounge. All 172 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. Free wired Internet and iPod docking stations are standard, as are LED TVs with satellite channels.
Sofitel Auckland Viaduct Harbour offers 172 forms of accommodation with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. 48-inch LED televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries.
This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: NZD 45 per day
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times

Food and drink

Cooked-to-order breakfast available for a fee daily 6 AM–10:30 AM: NZD 32.46 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
French
German
Russian
Spanish

Business services

24-hour business centre
Computer station
Conference space (5380 square feet)

Outdoors

Marina on site
Terrace

Spa

6 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Massage/treatment rooms
Reflexology
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep-soaking bathtub
Designer toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

48-inch LED TV
iPod dock
Films for purchase
Satellite channels

Food and drink

Espresso maker
Minibar
Fridge

Outdoor space

Balcony

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80.0 per night.
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: NZD 32.46 per person (approximately)
  • Airport shuttle fee: NZD 34 per person (one way)
  • Valet parking fee: NZD 45 per day
  • Rollaway bed fee: NZD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

  • Sofitel Auckland Viaduct Harbour Hotel
  • Sofitel Viaduct Harbour Hotel
  • Sofitel Auckland Viaduct Harbour
  • Sofitel Viaduct Harbour
  • Sofitel Auckland Viaduct Harbour New Zealand

Guest reviews

4.7

Exceptional

5 - Excellent
1,199
4 - Good
312
3 - Okay
62
2 - Mediocre
16
1 - Poor
9
4.8
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

It was very relaxing and the staff were professional and attentive. All good combinations at such a stressful time in our and everyone else’s world! Thank you!!

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The people are excellent placing focus on customer satisfaction. Location is great! Rooms are : bright,large clean , comfortable and quite. WiFi is fast! Bed is comfortable. What is not to like?

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Loved the friendly, helpful staff, the decor and incredible room.

Stayed 2 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our hotel checkin agent was very accommodating and responded to our desires to have a quiet room. We really loved this hotel, the comfy bed, and the quiet room.

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Wifi after first night charges and cleaning of room

Stayed 3 nights in Feb. 2020