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The Quadrant Hotel & Suites

Photo gallery for The Quadrant Hotel & Suites

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In-room safe, laptop workspace, blackout curtains, soundproofing
In-room safe, laptop workspace, blackout curtains, soundproofing
In-room safe, laptop workspace, blackout curtains, soundproofing
In-room safe, laptop workspace, blackout curtains, soundproofing

Overview of The Quadrant Hotel & Suites

The Quadrant Hotel & Suites

4 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Kitchen
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
  • Social distancing
10 Waterloo Quadrant, Auckland, 1001

Explore the area

  • Popular LocationSky Tower11 min walk
  • Popular LocationAuckland Ferry Terminal12 min walk
  • Popular LocationViaduct Harbour17 min walk
  • AirportAuckland (AKL-Auckland Intl.)22 min drive

Choose dates to view prices

About this area

Auckland

Located in Auckland, The Quadrant Hotel & Suites is in the city centre and near a metro station. The Civic and Queens Wharf are cultural highlights, and travellers looking to shop may want to visit High Street and Queen Street Shopping District. New Zealand National Maritime Museum and Kelly Tarlton's Underwater World are also worth visiting. Looking to get your feet wet? Kayaking, parasailing and power boating adventures can be found near the property. Guests appreciate the hotel's central location.

What's nearby

  • High Street - 5 min walk
  • Queen Street Shopping District - 7 min walk
  • Sky Tower - 11 min walk
  • Auckland Ferry Terminal - 12 min walk
  • Viaduct Harbour - 17 min walk

Restaurants

  • Quad Kitchen — 1 min walk
  • Quad Bar — 1 min walk
  • Hugo's Bistro - 4 min walk
  • Gloria Cafe - 5 min walk
  • Anzac Court - 5 min walk

Getting around

  • Auckland Britomart Station - 9 min walk
  • Auckland (AKL-Auckland Intl.) - 22 min drive

About this property

The Quadrant Hotel & Suites

Eco-friendly Auckland hotel in Auckland Central Business District, near University of Auckland
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/café and valet parking. All 240 soundproofed rooms feature free WiFi and room service. Guests will find kitchens with fridges, hobs, microwaves and dishwashers. Change of towels is available on request
The Quadrant Hotel & Suites offers 240 forms of air-conditioned accommodation with washers/dryers and a safe. Rooms open to balconies. Accommodation at this 4-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with premium cable channels, first-run films and Netflix. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Renovation of all guestrooms was completed in April 2021.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Quad Spa. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (NZD 35 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–9:30 AM: NZD 28 for adults and NZD 18 for children
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Room service available

Things to do

  • Full-service spa

Family friendly

  • Dining table
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • Hindi

Business services

  • Conference space (861 square feet)
  • Meeting rooms

Outdoors

  • Outdoor entertainment area

Spa

  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Renovated entire property – April 2021
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels
  • First-run films
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchen
  • Microwave
  • Fridge
  • Hob
  • Toaster

Outdoor space

  • Balcony

More

  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for NZD 35.0 per night.
Cots (infant beds) are available for NZD 25.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 28 for adults and NZD 18 for children (approximately)
  • Airport shuttle fee: NZD 36 per person (one-way)
  • Airport shuttle fee per child: NZD 36 (one-way)
  • Valet parking fee: NZD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 25.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 14 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Quadrant
Quadrant Auckland
Quadrant Hotel
Quadrant Hotel Auckland
The Quadrant Hotel And Suites Auckland New Zealand
The Quadrant Hotel Suites
The Quadrant Hotel Suites
The Quadrant & Suites Auckland
The Quadrant Hotel & Suites Hotel
The Quadrant Hotel & Suites Auckland
The Quadrant Hotel & Suites Hotel Auckland

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 309 out of 999 reviews
5 - Excellent 31%
Rating 4 - Good. 389 out of 999 reviews
4 - Good 39%
Rating 3 - Okay. 167 out of 999 reviews
3 - Okay 17%
Rating 2 - Poor. 100 out of 999 reviews
2 - Poor 10%
Rating 1 - Terrible. 34 out of 999 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator noise
The room was around the elevator shaft, so noisy all day.
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and the staff were excellent
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location. Staff were friendly.
Stayed 3 nights in Jul 2021

3/5 Okay

Business traveller
Liked: Staff & service
The location is excellent, but, the property is looking tired and a bit battered. One of the three lifts was out of action. The upholstery on the furniture was grubby and hard surfaces chipped and peeling. The shower head was clogged with calcium buildup and the shower floor was spongy. The view from my room was spectacular but the ‘balcony’ outside held a rusting air con unit. Okay for one night but not great. Probably wouldn’t stay again or recommend.
Stayed 1 night in Jul 2021