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The Grand by SkyCity

Photo gallery for The Grand by SkyCity

Featured image
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of The Grand by SkyCity

VIP Access

The Grand by SkyCity

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C
90 Federal Street, Auckland, 1010

Explore the area

  • Popular LocationSky Tower1 min walk
  • Popular LocationViaduct Harbour11 min walk
  • Popular LocationAuckland Ferry Terminal12 min walk
  • AirportAuckland (AKL-Auckland Intl.)22 min drive

Choose dates to view prices

About this area

Auckland

In the city centre and near a train station, The Grand by SkyCity is in an area with good shopping. Princes Wharf and Auckland Ferry Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Takapuna Beach. Enjoy an event or a match at Spark Arena, and consider making time for Auckland Zoo—a top attraction that's not to be missed. With windsurfing and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Sky Tower - 1 min walk
  • SkyCity Casino - 1 min walk
  • Queen Street Shopping District - 5 min walk
  • Viaduct Harbour - 11 min walk
  • Auckland Ferry Terminal - 12 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 22 min drive

Restaurants

  • Gusto at The Grand — 1 min walk
  • The Grill — 1 min walk
  • Genzui Ramen Bar - 2 min walk
  • Little Italy Restaurant - 2 min walk
  • Tonys Lord Nelson Restaurant - 3 min walk

About this property

The Grand by SkyCity

Luxury Auckland hotel in Auckland Central Business District, near Sky Tower
Along with 15 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an indoor pool, 3 bars/lounges and a fitness centre are on-site. All 312 rooms feature thoughtful touches such as pillow menus and bathrobes, plus in-room free WiFi and plasma TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and coffee makers.
The Grand by SkyCity offers 312 forms of accommodation with minibars and laptop-compatible safes. A pillow menu is available. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 55.00 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 35 for adults and NZD 17.5 for children
  • 15 restaurants and 4 coffee shops
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Korean
  • Malay

Business services

  • 24-hour business centre
  • A meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Films for purchase
  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 35 for adults and NZD 17.5 for children (approximately)
  • Self-parking fee: NZD 35 per night
  • Valet parking fee: NZD 55.00 per night
  • Rollaway bed fee: NZD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility

National rating

This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 807 out of 1207 reviews
5 - Excellent 67%
Rating 4 - Good. 305 out of 1207 reviews
4 - Good 25%
Rating 3 - Okay. 65 out of 1207 reviews
3 - Okay 5%
Rating 2 - Poor. 23 out of 1207 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 1207 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the utensils in the room. Would’ve appreciated a couple more spoons and cups :-) the mini fridge was also very disappointing as it didn’t really keep our ice cream cold.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. We were welcome by Marvis at the front desk with very warm friendly smile. Recognized our VIP status and gave all the benefits as an Expedia member. That was great start to our trip to Auckland. The Grand is within walking distance to shops, bars, restaurants, new shopping mall
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything within walking distance, closer to shopping, bars and restaurants
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Plenty to do on your doorstep.
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Upgrade was great
Stayed 4 nights in Jul 2021