Crowne Plaza Auckland, an IHG Hotel

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1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar
1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar
1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar
1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Overview of Crowne Plaza Auckland, an IHG Hotel

Crowne Plaza Auckland, an IHG Hotel

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
128 Albert St, Auckland, 1030

Explore the area

  • Popular LocationSky Tower3 min walk
  • Popular LocationAuckland Ferry Terminal14 min walk
  • Popular LocationViaduct Harbour16 min walk
  • AirportAuckland (AKL-Auckland Intl.)28 min drive

Choose dates to view prices

About this area

Auckland

Crowne Plaza Auckland, an IHG Hotel is located in Auckland Central Business District, a neighbourhood in Auckland, and is in the entertainment district and near a train station. Queens Wharf and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and High Street. New Zealand Maritime Museum and Kelly Tarlton's Underwater World are also worth visiting. Spend some time exploring the area's activities, including golfing and outlet shopping. Guests love the hotel's central location.

What's nearby

  • Queen Street Shopping District - 2 min walk
  • Sky Tower - 3 min walk
  • SkyCity Casino - 3 min walk
  • Auckland Ferry Terminal - 14 min walk
  • Viaduct Harbour - 16 min walk

Getting around

  • Auckland Britomart Station - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • Tonys Lord Nelson Restaurant - 2 min walk
  • Orbit 360° Dining - 3 min walk
  • The Sugar Club - 3 min walk
  • Father Ted's - 3 min walk
  • Remedy Coffee - 3 min walk

About this property

Crowne Plaza Auckland, an IHG Hotel

Eco-friendly Auckland hotel in Auckland Central Business District, near Sky Tower
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a 24-hour business centre and a conference centre are on-site.
Crowne Plaza Auckland, an IHG Hotel offers 352 accommodations with minibars and a safe. Beds feature Egyptian cotton sheets. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), Czech, Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 38 for adults and NZD 19 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Aria Restaurant and Bar

Things to do

  • 24-hour fitness centre
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (10118 square feet of space)
  • Meeting rooms - 10

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: NZD 38 for adults and NZD 19 for children (approximately)
  • Self-parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Frequently asked questions

Is Crowne Plaza Auckland, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at on 22 Aug 2022 start from AU$222.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Auckland, an IHG Hotel?

Self-parking is available for NZD 30 per day.

What time is check-in at Crowne Plaza Auckland, an IHG Hotel?

Check-in is from 3:00 PM - 11:00 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Auckland, an IHG Hotel?

Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).

Where is Crowne Plaza Auckland, an IHG Hotel located?

Located in Auckland Central Business District, this eco-friendly hotel is within 2 mi (3 km) of Queen Street Shopping District, Sky Tower, and Viaduct Harbour. SkyCity Casino and The Civic are also within 5 minutes. Auckland Britomart Station is 14 minutes by foot.

Can I cancel my reservation for free at Crowne Plaza Auckland, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Auckland, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Auckland, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 585 out of 1000 reviews
5 - Excellent 58%
Rating 4 - Good. 339 out of 1000 reviews
4 - Good 34%
Rating 3 - Okay. 54 out of 1000 reviews
3 - Okay 5%
Rating 2 - Poor. 16 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 1000 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big room space
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and close to places in town. Staff were nice
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One bit of feedback is that their were 4 guests in one room and only 2 sundries provided although this was quickly rectified with great service.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, food was awesome. Room was lovely. Thank you 😊
Stayed 1 night in Jul 2022