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Room Amenity
In-room safe, desk, iron/ironing board, free WiFi
Flat-screen TV, iPod docking station, pay-per-view films
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

4.4/5 Excellent
1,428 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationSkyCity Casino1 min walk
Popular LocationSky Tower1 min walk
Popular LocationSKYCITY Auckland Convention Centre1 min walk
AirportAuckland (AKL-Auckland Intl.)26 min drive

Choose dates to view prices

  • Premium Twin Room

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    More detailsPremium Twin Room
  • Premium King Suite

    4.7/5 guest room rating

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
    More detailsPremium King Suite
  • Premium Twin Suite

    4.8/5 guest room rating

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 4
    More detailsPremium Twin Suite
  • Premium King Room

    4.8/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More detailsPremium King Room
  • Premium Plus Twin Room

    Room amenities

    • 32 sq m
    • Sleeps 4
    More detailsPremium Plus Twin Room
  • Premium Plus King Room

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    More detailsPremium Plus King Room
  • Premium King Room (including Sky Tower admission)

    Room amenities

    • 32 sq m
    • Sleeps 2
    More detailsPremium King Room (including Sky Tower admission)
  • Premium Twin Room (including Sky Tower admission)

    Room amenities

    • 32 sq m
    • Sleeps 2
    More detailsPremium Twin Room (including Sky Tower admission)

About this area

Auckland

In the city centre and near a train station, SkyCity Hotel is in an area with great shopping. Aotea Centre and Auckland War Memorial Museum are cultural highlights, and some of the area's activities can be experienced at Viaduct Harbour and Princes Wharf. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • SkyCity Casino - 1 min walk
  • Sky Tower - 1 min walk
  • SKYCITY Auckland Convention Centre - 1 min walk
  • Queen Street Shopping District - 4 min walk
  • Aotea Centre - 6 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • Fortuna Buffet Restaurant — 1 min walk
  • Orbit — 1 min walk

About this property

SkyCity Hotel

Luxury Auckland hotel in Auckland Central Business District, walk to Sky Tower
This smoke-free hotel features 15 restaurants, a full-service spa and a casino. WiFi in public areas is free. Other amenities include 8 bars/lounges, a fitness centre and 2 coffee shops/cafés. All 323 rooms offer free WiFi and free wired Internet, plus iPod docking stations and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, fridges and rainfall showerheads.
SkyCity Hotel offers 323 forms of accommodation with iPod docking stations and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, East Day Spa (surcharge).

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking (surcharge)
  • Valet parking: NZD 55.00 per night

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM
  • 15 restaurants and 2 coffee shops
  • 8 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • Chinese
  • English
  • Filipino
  • Hindi
  • Korean
  • Russian
  • Vietnamese

Business services

  • 1 meeting room

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Casino
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • Films for purchase

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.

Payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: NZD 55.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Skycity Hotel Auckland
Skycity Hotel
Skycity Auckland
Skycity
SKYCITY Hotel Auckland, New Zealand

Frequently asked questions

Can I cancel my reservation for free at SkyCity Hotel and receive a full refund?
Yes, SkyCity Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to SkyCity Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at SkyCity Hotel?
Self-parking is available for NZD 48. Valet parking is available for NZD 55.00 per night.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at 11 AM.
Where is SkyCity Hotel located?
Located in Auckland Central Business District, this luxury hotel is steps away from Sky City Casino, Sky Tower and SkyCity Casino. SKYCITY Auckland Convention Centre and Queen Street Shopping District are also within 5 minutes. Auckland Britomart Station is 12 minutes by foot.

Guest reviews

Overall score and ratings for SkyCity Hotel

4.4
Excellent
5 - Excellent
776
4 - Good
488
3 - Okay
119
2 - Mediocre
28
1 - Poor
17
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 2 nights in Jul 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great place to stay when visiting Auckland, rooms are great and the staff are extremely helpful. Everything you need is under one roof.

    Stayed 1 night in Jun 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Stayed 1 night in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    They were able to have my room ready for an early check in which was amazing.

    Stayed 1 night in Jun 2020