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Overview of SkyCity Hotel

Photo gallery

Guest reviews

4.4 / 5Excellent
3,294 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

Highlights

Popular LocationSkyCity Casino1 min walk
Popular LocationSky Tower1 min walk
Popular LocationQueen Street Shopping District4 min walk
AirportAuckland (AKL-Auckland Intl.)29 min drive

Choose dates to view prices

  • Premium Twin Room

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    More details
  • Premium King Suite

    4.7/5 guest room rating

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 4
    More details
  • Premium Twin Suite

    4.8/5 guest room rating

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 4
    More details
  • Premium King Room

    4.8/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More details
  • Premium Plus Twin Room

    Room amenities

    • 32 sq m
    • Sleeps 4
    More details
  • Premium Plus King Room

    Room amenities

    • 32 sq m
    • Sleeps 3
    More details
  • Premium King Room (including Sky Tower admission)

    Room amenities

    • 32 sq m
    • Sleeps 2
    More details
  • Premium Twin Room (including Sky Tower admission)

    Room amenities

    • 32 sq m
    • Sleeps 2
    More details

About this area

Auckland

In the city centre and near a train station, SkyCity Hotel is in an area with great shopping. Aotea Centre and The Civic are cultural highlights, and some of the area's activities can be experienced at Princes Wharf and Auckland Ferry Terminal. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • SkyCity Casino - 1 min walk
  • Sky Tower - 1 min walk
  • Queen Street Shopping District - 4 min walk
  • Aotea Centre - 6 min walk
  • The Civic - 6 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 29 min drive

Restaurants

  • Fortuna Buffet Restaurant — 1 min walk
  • Orbit — 1 min walk

About this property

SkyCity Hotel

Luxury Auckland hotel in Auckland Central Business District, walk to Sky Tower
This smoke-free hotel features 15 restaurants, a full-service spa and a casino. WiFi in public areas is free. Other amenities include 8 bars/lounges, a fitness centre and 2 coffee shops/cafés. All 323 rooms offer free WiFi and free wired Internet, plus iPod docking stations and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, fridges and rainfall showerheads.
SkyCity Hotel offers 323 forms of accommodation with iPod docking stations and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.
This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, East Day Spa (surcharge).
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking (surcharge)
Valet parking: NZD 55.00 per night

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM
15 restaurants and 2 coffee shops
8 bars/lounges
24-hour room service

Things to do

Fitness centre
Full-service spa
Shopping

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Laundry facilities
Fridge

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Afrikaans
Chinese
English
Filipino
Hindi
Korean
Russian
Vietnamese

Business services

1 meeting room

Spa

Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Casino
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Linens

Bathroom

Free toiletries
Hairdryer
Rainfall showerhead
Shower
Towels
Toothbrush and toothpaste (on request)

Entertainment

TV channels
Flat-screen TV
iPod dock
Films for purchase

Food and drink

Fridge

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.

Payment types

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: NZD 55.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Skycity Hotel Auckland
Skycity Hotel
Skycity Auckland
Skycity
SKYCITY Hotel Auckland, New Zealand

Guest reviews

4.4
Excellent
5 - Excellent
1,817
4 - Good
1,141
3 - Okay
252
2 - Mediocre
52
1 - Poor
32
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place they staff are great. will stay again.

Stayed 1 night in May 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I often stay here because of the awesome location. I can have my car valet-parked and walk everywhere I need to go. Comfy bed, cosy space, great WiFi. Also, this time, I had excellent service. The person who checked me in was friendly and helpful and made me feel very welcome.

Stayed 2 nights in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

As usual as expected only problem was the television receiver

Stayed 2 nights in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were great location perfect. Room service was slow but hotel sorted it out at checkout.

Stayed 1 night in May 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Casino is doing its best to cater to there clients needs. Distance between machines and waiters on the floor for drink service. The Hotel Is always clean and they are offering a discount breakfast at this time. Early Booking at EastDaySpa is a must. Perfect for parking over our weekend stay.

Stayed 1 night in May 2020