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Overview of SkyCity Hotel

Photo gallery

Flat-screen TV, iPod docking station, pay-per-view films
Room Amenity
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationSkyCity Casino1 min walk
    Popular LocationSky Tower1 min walk
    Popular LocationViaduct Harbour10 min walk
    AirportAuckland (AKL-Auckland Intl.)29 min drive
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  • Premium Twin Room

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsPremium Twin Room
  • Premium Twin Suite

    4.8/5 guest room rating

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsPremium Twin Suite
  • Premium Plus Twin Room

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsPremium Plus Twin Room
  • Premium Twin Room (including Sky Tower admission)

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 2 Double Beds
    More detailsPremium Twin Room (including Sky Tower admission)
  • Premium King Suite

    4.7/5 guest room rating

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremium King Suite
  • Premium King Room (including Sky Tower admission)

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsPremium King Room (including Sky Tower admission)
  • Premium King Room

    4.8/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremium King Room
  • Family Room, Connecting Rooms (King Suite + Premium King)

    Room amenities

    • 92 sq m
    • City view
    • Sleeps 6
    • 2 King Beds
    More detailsFamily Room, Connecting Rooms (King Suite + Premium King)
  • Premium Plus King Room

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Plus King Room

About this area

Auckland

In the city centre and near a train station, SkyCity Hotel is in an area with great shopping. Sky Tower is a notable landmark, and some of the area's activities can be experienced at Auckland Ferry Terminal and Viaduct Harbour. Looking to enjoy an event or a match? See what's going on at Spark Arena or Eden Park. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • SkyCity Casino - 1 min walk
  • Sky Tower - 1 min walk
  • Viaduct Harbour - 10 min walk
  • Princes Wharf - 11 min walk
  • Auckland Ferry Terminal - 11 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • AirportAuckland (AKL-Auckland Intl.) - 29 min drive

Restaurants

  • Fortuna Buffet Restaurant — 1 min walk
  • Orbit — 1 min walk
  • Kushi Takeaway - 4 min walk
  • Major Sprout - 4 min walk
  • Sunflower Cafe - 4 min walk

About this property

SkyCity Hotel

Luxury Auckland hotel in Auckland Central Business District, walk to Sky Tower
This smoke-free hotel features 15 restaurants, a full-service spa and a casino. WiFi in public areas is free. Other amenities include 8 bars/lounges, a fitness centre and 2 coffee shops/cafés. All 323 rooms offer free WiFi and free wired Internet, plus iPod docking stations and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, fridges and rainfall showerheads.
SkyCity Hotel offers 323 forms of accommodation with iPod docking stations and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, East Day Spa (surcharge).

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking (surcharge)
  • Valet parking: NZD 55.00 per night

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM
  • 15 restaurants and 2 coffee shops
  • 8 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • Chinese
  • English
  • Filipino
  • Hindi
  • Korean
  • Russian
  • Vietnamese

Business services

  • 1 meeting room

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Casino
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • Films for purchase

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: NZD 55.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This Hotel property has been rated 4 star plus.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

Frequently asked questions

Can I cancel my reservation for free at SkyCity Hotel and receive a full refund?
Yes, SkyCity Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to SkyCity Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is SkyCity Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at SkyCity Hotel?
Self-parking is available for NZD 48. Valet parking is available for NZD 55.00 per night.
What time is check-in at SkyCity Hotel?
Check-in is from 3:00 PM - anytime.
What time is check-out at SkyCity Hotel?
Checkout is at 11 AM.
Where is SkyCity Hotel located?
Located in Auckland Central Business District, this luxury hotel is steps away from SkyCity Casino and Sky Tower. Viaduct Harbour and University of Auckland are also within 15 minutes. Auckland Britomart Station is 12 minutes by foot.
4.4
Excellent
5 - Excellent
771
4 - Good
472
3 - Okay
119
2 - Poor
30
1 - Terrible
19

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked our stay, staff was really nice and welcoming. My partner and I had a great time.
Stayed 1 night in Nov 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Lots construction going on around and in the hotel. Staff friendly and helpful. House keeping could have been faster.
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to find, clean and very comfy
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
King view room was beautiful seeing the view of the lake and mountain. Breakfast was really good too a variety of food. Enjoyed our stay at the heartland hotel
Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The location is always a plus for skycity and the access to amenities. The hotel was not up to the usual standard of cleanliness and I did raise these issues with front desk staff. But the issues were not just isolated to my room. The foyers and hotel corridors were not tidy and there was often quite a bit of rubbish on the floor. I feel like the place has gone downhill over the last few years. On the plus, the staff are fantastic, very welcoming and helpful. The in-room dining was good and the beds very comfy. There just needs to be more time and effort spent in keeping the place looking nice as it did put me off staying there again.
Stayed 1 night in Sep 2020

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