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Overview of Grand Mercure Auckland

Photo gallery

Guest reviews

4.3 / 5Excellent
476 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

Popular LocationQueen Street Shopping District1 min walk
Popular LocationAuckland Ferry Terminal3 min walk
Popular LocationPrinces Wharf8 min walk
AirportAuckland (AKL-Auckland Intl.)29 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Superior Room, Ocean View

    Superior Room, Ocean View

    Room amenities

    • 21 sq m
    • Ocean view
    • Sleeps 2
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  • Superior Room (City Side, 1 King Bed)

    Superior Room (City Side, 1 King Bed)

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 2
    Show more
  • Superior Room (City Side, 1 Queen Bed)

    Superior Room (City Side, 1 Queen Bed)

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    Show more
  • Superior Room (2 Queen Beds)

    Superior Room (2 Queen Beds)

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 4
    Show more
  • Superior Room, Ocean View

    Superior Room, Ocean View

    Room amenities

    • 32 sq m
    • Ocean view
    • Sleeps 4
    Show more
  • Superior Room (2 Twin Beds)

    Superior Room (2 Twin Beds)

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 2
    Show more
  • Junior Suite

    Junior Suite

    Room amenities

    • 44 sq m
    • Sleeps 2
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  • Standard Room

    Standard Room

    Room amenities

    • City view
    • Sleeps 1
    Show more

About this area

Auckland

Located in Auckland, Grand Mercure Auckland is in the city centre and near a train station. Queen Street Shopping District and Sylvia Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo and Kelly Tarlton's Underwater World. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Our guests love the hotel's central location.

Popular Location

What's nearby

  • Queen Street Shopping District - 1 min walk
  • Auckland Ferry Terminal - 3 min walk
  • Princes Wharf - 8 min walk
  • SkyCity Casino - 9 min walk
  • Sky Tower - 10 min walk

Getting around

  • Auckland Britomart Station - 2 min walk
  • Auckland (AKL-Auckland Intl.) - 29 min drive

About this property

Grand Mercure Auckland

Luxury Auckland hotel in Auckland Central Business District, walk to Auckland Ferry Terminal
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, valet parking and 24-hour room service. All 207 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with satellite channels. 24-hour room service, minibars and hairdryers are among the other amenities available to guests.
Grand Mercure Auckland offers 207 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in May 2017.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: NZD 30 per day
Valet parking: NZD 45 per day
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: NZD 35 per person
1 restaurant
1 bar
24-hour room service

Things to do

Fitness centre

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Fridge

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter

Languages spoken

Chinese
English
French
German
Hindi
Indonesian
Italian
Japanese
Russian
Spanish

Business services

Business centre
Computer station
Meeting rooms
Conference centre

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Linens

Bathroom

Designer toiletries
Hairdryer
Shower
Towels

Entertainment

LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Minibar
Fridge

More

Desk
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types accepted at this property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 35 per person (approximately)
  • Self-parking fee: NZD 30 per day
  • Valet parking fee: NZD 45 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Parking height restrictions apply.

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

  • Mercure Auckland Hotel
  • Mercure Auckland
  • Accor Hotel Auckland
  • Mercure Auckland New Zealand
  • Mercure Auckland Hotel Auckland Central
  • Grand Mercure Auckland Hotel
  • Accor Hotel Auckland
  • Grand Mercure Auckland New Zealand
All reviews

Guest reviews

4.3

Excellent

5 - Excellent
258
4 - Good
146
3 - Okay
42
2 - Mediocre
25
1 - Poor
5
4.6
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, great location, very friendly staff, and great value.

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic location. Don't know if it's hotel policy or whether the housekeeping staff just forgot but the sanitary bag and drinking chocolate and tea bags were not replaced... otherwise our stay was more or less perfect.

Stayed 3 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay, everyone was friendly, very clean, pretty hotel

Stayed 3 nights in Mar. 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was nice. The view of the harbor wasn’t a big part of our view because of the various high rise buildings.

    Stayed 3 nights in Feb. 2020