- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, very friendly staff, and great value.
Stayed 1 night in Mar. 2020
Overview of Grand Mercure Auckland
Photo gallery
Guest reviews
Excellent
476 reviews
Amenities
- Free WiFi
- Air Conditioning
- Restaurant
- Gym
Map
8 Customs Street, Auckland
What's nearby
Queen Street Shopping District1 min walk
Auckland Ferry Terminal3 min walk
Princes Wharf8 min walk
Auckland (AKL-Auckland Intl.)29 min drive
Choose dates to view prices
Free cancellation on all rooms
You can change or cancel this stay if plans change. Because flexibility matters.
Superior Room, Ocean View
Photos of Superior Room, Ocean View
Superior Room, Ocean View
Room amenities
- 21 sq m
- Ocean view
- Sleeps 2
Show moreSuperior Room (City Side, 1 King Bed)
Photos of Superior Room (City Side, 1 King Bed)
Superior Room (City Side, 1 King Bed)
Room amenities
- 21 sq m
- City view
- Sleeps 2
Show moreSuperior Room (City Side, 1 Queen Bed)
Photos of Superior Room (City Side, 1 Queen Bed)
Superior Room (City Side, 1 Queen Bed)
Room amenities
- 20 sq m
- City view
- Sleeps 2
Show moreSuperior Room (2 Queen Beds)
Photos of Superior Room (2 Queen Beds)
Superior Room (2 Queen Beds)
Room amenities
- 32 sq m
- City view
- Sleeps 4
Show moreSuperior Room, Ocean View
Photos of Superior Room, Ocean View
Superior Room, Ocean View
Room amenities
- 32 sq m
- Ocean view
- Sleeps 4
Show moreSuperior Room (2 Twin Beds)
Photos of Superior Room (2 Twin Beds)
Superior Room (2 Twin Beds)
Room amenities
- 21 sq m
- City view
- Sleeps 2
Show moreJunior Suite
Photos of Junior Suite
Junior Suite
Room amenities
- 44 sq m
- Sleeps 2
Show moreStandard Room
Photos of Standard Room
Standard Room
Room amenities
- City view
- Sleeps 1
Show more
About this area
Auckland
Located in Auckland, Grand Mercure Auckland is in the city centre and near a train station. Queen Street Shopping District and Sylvia Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo and Kelly Tarlton's Underwater World. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Our guests love the hotel's central location.
What's nearby
- Queen Street Shopping District - 1 min walk
- Auckland Ferry Terminal - 3 min walk
- Princes Wharf - 8 min walk
- SkyCity Casino - 9 min walk
- Sky Tower - 10 min walk
Getting around
- Auckland Britomart Station - 2 min walk
- Auckland (AKL-Auckland Intl.) - 29 min drive
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking: NZD 30 per day
Valet parking: NZD 45 per day
Parking height restrictions apply
Food and drink
Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: NZD 35 per person
1 restaurant
1 bar
24-hour room service
Things to do
Fitness centre
Family friendly
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Fridge
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Languages spoken
Chinese
English
French
German
Hindi
Indonesian
Italian
Japanese
Russian
Spanish
Business services
Business centre
Computer station
Meeting rooms
Conference centre
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Linens
Bathroom
Designer toiletries
Hairdryer
Shower
Towels
Entertainment
LCD TV
Satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Minibar
Fridge
More
Desk
Iron/ironing board
Phone
Safe
Slippers
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Pets
- Pets not allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cots (infant beds)!
Payment types accepted at this property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: NZD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: NZD 35 per person (approximately)
- Self-parking fee: NZD 30 per day
- Valet parking fee: NZD 45 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Parking height restrictions apply.
Property is also known as
- Mercure Auckland Hotel
- Mercure Auckland
- Accor Hotel Auckland
- Mercure Auckland New Zealand
- Mercure Auckland Hotel Auckland Central
- Grand Mercure Auckland Hotel
- Accor Hotel Auckland
- Grand Mercure Auckland New Zealand
Guest reviews
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Don't know if it's hotel policy or whether the housekeeping staff just forgot but the sanitary bag and drinking chocolate and tea bags were not replaced... otherwise our stay was more or less perfect.
Stayed 3 nights in Mar. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, everyone was friendly, very clean, pretty hotel
Stayed 3 nights in Mar. 2020
This traveller didn’t leave comments with their review
Stayed 3 nights in Mar. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. The view of the harbor wasn’t a big part of our view because of the various high rise buildings.
Stayed 3 nights in Feb. 2020
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