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Novotel Auckland Airport

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Novotel Auckland Airport

UNESCO Sustainable Travel Pledge

Novotel Auckland Airport

4.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Ray Emery Drive, Auckland, 2022

Explore the area

  • AirportAuckland (AKL-Auckland Intl.)1 min drive
  • Popular LocationAuckland Zoo23 min drive
  • Popular LocationSky Tower27 min drive
  • Popular LocationViaduct Harbour28 min drive

Choose dates to view prices

About this area

Auckland

Novotel Auckland Airport is located in Auckland Airport, a neighbourhood in Auckland, and is near the airport. Alberton House and Karangahape Road are local landmarks, and some of the area's activities can be experienced at Viaduct Harbour and Villa Maria Estate. Butterfly Creek and Rainbow's End are also worth visiting.
Visit our Auckland travel guideOpens in a new window
Map

What's nearby

  • Butterfly Creek - 16 min walk
  • Treasure Island Adventure Golf - 18 min walk
  • Auckland Zoo - 23 min drive
  • Sky Tower - 27 min drive
  • Viaduct Harbour - 28 min drive

Getting around

  • Manukau Station - 11 min drive
  • Auckland (AKL-Auckland Intl.) - 1 min drive

Restaurants

  • Wondertree - 4 min walk
  • Saint Pierre's Sushi - 12 min walk
  • Take Off Espresso - 14 min walk
  • Jamaica Blue - 14 min walk
  • Szimpla Gastro Bar - 14 min walk

About this property

Novotel Auckland Airport

Luxury Auckland hotel in Auckland Airport with fitness centre
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and a business centre.
Novotel Auckland Airport offers 263 accommodations with iPod docking stations and minibars. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, French, Hindi, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (NZD 48 per day)

Food and drink

  • Full breakfast available for a fee daily 5:00 AM–10:30 AM: NZD 34 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Square

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

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Hotel
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Business-friendly
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Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 July 2021 to 30 June 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 34 per person (approximately)
  • Uncovered self-parking fee: NZD 48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Airport Novotel
Novotel Auckland Airport
Novotel Hotel Auckland Airport
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Hotel
Novotel Auckland Airport Mangere
Novotel Auckland Airport Mangere
Novotel Auckland Hotel
Novotel Auckland Airport Hotel
Novotel Auckland Airport Auckland
Novotel Auckland Airport Hotel Auckland

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 560 out of 1000 reviews
5 - Excellent 56%
Rating 4 - Good. 357 out of 1000 reviews
4 - Good 36%
Rating 3 - Okay. 59 out of 1000 reviews
3 - Okay 6%
Rating 2 - Poor. 16 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 1000 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a King bed which is nice. It's modern. The food at the restaurant was excellent, much better than we expected. Service at the restaurant was very slow.
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
A very comfortable hotel
Stayed 1 night in Mar 2020

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there at a very difficult time as everyone was having to leave the country due to covid19. The hotel was packed and it was a hectic and crazy time. The staff remained calm and friendly throughout everything and our room was clean and tidy. For a crazy tome, they did a very good job.
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with family
Unfortunately we were unable to stay at this hotel as upon arrival we were told that the New Zealand gov't had contracted for all the rooms due to the COVID-19 crisis. We were then transferred to a much inferior "sister" property (IBIS) which we were not happy with. We will never stay at an IBIS hotel in the future. Room small, pretty much just room for the bed. Bed constantly moved away from way when tried to sit in the bed with back to the wall. No phone. Due to COVID no food at the hotel, although there was a grocery store nearby (rest of nearby stores & restaurants closed due to COVID gov't restriction). We were glad to get out of the IBIS hotel. Room was noisy with HVAC/plumbing noises...we had trouble sleeping.
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff & cleanliness of room. Good internet service and bathroom amenities.
Stayed 1 night in Mar 2020

1/5 Terrible

Stayed 1 night in Mar 2020