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Overview of CityLife Auckland

Photo gallery

Featured image
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Fridge, coffee/tea maker
VIP Access

CityLife Auckland

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationQueen Street Shopping District1 min walk
    Popular LocationHigh Street1 min walk
    Popular LocationSkyCity Casino4 min walk
    AirportAuckland (AKL-Auckland Intl.)30 min drive

Choose dates to view prices

  • Deluxe Suite

    4.8/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior Room

    4.7/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Executive 3 Bedroom Suite

    5/5 guest room rating

    Room amenities

    • 65 sq m
    • Sleeps 6
    • 1 Queen Bed, 1 King Bed and 1 Single Bed
    More details
  • 1 Bedroom Executive Suite

    4.8/5 guest room rating

    Room amenities

    • 54 sq m
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details
  • 2 Bedroom Executive Suite

    5/5 guest room rating

    Room amenities

    • 78 sq m
    • Sleeps 5
    • 2 Queen Beds OR 4 Single Beds
    More details

About this area

Auckland

In the city centre and near a train station, CityLife Auckland is in an area with great shopping. Auckland Ferry Terminal and Viaduct Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Travelling with kids? Don't miss Auckland Zoo and Kelly Tarlton's Underwater World. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Popular Location

What's nearby

  • Queen Street Shopping District - 1 min walk
  • High Street - 1 min walk
  • SkyCity Casino - 4 min walk
  • Sky Tower - 5 min walk
  • Aotea Centre - 7 min walk

Getting around

  • Auckland Britomart Station - 8 min walk
  • AirportAuckland (AKL-Auckland Intl.) - 30 min drive

Restaurants

  • Revive - 3 min walk
  • Tonys Lord Nelson Restaurant - 3 min walk
  • MELBA Vulcan - 3 min walk
  • Touquet - 3 min walk
  • That's Amore - 4 min walk
View map

About this property

CityLife Auckland

Family-friendly Auckland hotel in Auckland Central Business District, walk to Sky Tower
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. WiFi in public areas is free. Additionally, valet parking, a meeting room and concierge services are on-site. All 157 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. For a bit of entertainment, TVs come with satellite channels, and guests will also find complimentary wireless Internet access and free newspapers.
CityLife Auckland offers 157 forms of accommodation with a safe and free newspapers. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Premium satellite televisions are provided. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (NZD 45 per day)
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • 24-hour business centre
  • 1 meeting room
  • Conference space (1550 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2 PM - 6 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for NZD 55 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: NZD 17 per person (one-way)
  • Airport shuttle fee per child: NZD 2 (one-way), (from 4 to 16 years old)
  • Valet parking fee: NZD 45 per day
  • Rollaway bed fee: NZD 55 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 1GB per guestroom, per day. A surcharge applies for additional usage.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Auckland CityLife
CityLife Auckland
CityLife Hotel
CityLife Hotel Auckland
Auckland Citylife Hotel
Citylife Auckland Hotel Auckland Central
CityLife Auckland New Zealand
CityLife Auckland Hotel
CityLife Auckland Hotel
CityLife Auckland Auckland
CityLife Auckland Hotel Auckland

Frequently asked questions

Can I cancel my reservation for free at CityLife Auckland and receive a full refund?
Yes, CityLife Auckland offers free cancellation on select room rates, because flexibility matters! Please refer to CityLife Auckland cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at CityLife Auckland?
As of 1 Mar. 2021, prices found for a 1-night stay for 2 adults at CityLife Auckland on 28 Mar. 2021 start from AU$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does CityLife Auckland have a pool?
Yes, this property has an indoor pool.
Is CityLife Auckland pet-friendly?
No, only service animals are welcome at the property.
How much is parking at CityLife Auckland?
Valet parking is available for NZD 45 per day.
What time is check-in at CityLife Auckland?
Check-in is from 2 PM - 6 AM.
What time is check-out at CityLife Auckland?
Checkout is at 10 AM.
Does CityLife Auckland provide a shuttle to the airport?
Yes, there's an airport shuttle that runs at scheduled times. A fee of NZD 17 per person applies.
Where is CityLife Auckland located?
This family-friendly Auckland hotel is located in the entertainment district, just steps away from High Street and Queen Street Shopping District. Sky Tower and SkyCity Casino are also within 5 minutes. Auckland Britomart Station is 8 minutes by foot.
4.4
Excellent
Rating 5 - Excellent. 563 out of 996 reviews
5 - Excellent 57%
Rating 4 - Good. 343 out of 996 reviews
4 - Good 34%
Rating 3 - Okay. 68 out of 996 reviews
3 - Okay 7%
Rating 2 - Poor. 13 out of 996 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 996 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a film shoot in the street outside. The staff met us in the street and escirted us through the film set crowd. Lovely service!
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service exceptional. Effortless check in and check out. We were surprised on entering our room to find we had been given an upgrade. As we were spending the following day in the City for Valentine's dinner we were given a late check out and extended parking at a reduced cost. Mid city location on Queen St with a Supermarket a few minutes walk away. Easy walking to Sky City, Britomart, Princes Wharf and Wynyard.
Stayed 1 night in Feb 2021

3/5 Okay

Business traveller
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
Ok hotel to stay. It could have been more clean.
Stayed 1 night in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2020

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