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The Hotel Britomart

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Sophisticated retreat with harbour views

Beautifully curated with a high level of sophistication and sustainability, this hotel offers a stylish retreat in Auckland's bustling CBD. Enjoy beautifully appointed rooms, stunning harbour views, and thoughtful touches from the attentive staff.

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
The current price is AU$290
includes taxes & fees
30 Nov - 1 Dec

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Galway Room King

Galway Room King

Galway Room King

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

1 bedroom, premium bedding, minibar, in-room safe

Laneway Room King

10.0 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Takutai View Room King

Takutai View Room King

Takutai View Room King

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for City View Room King

City View Room King | View from room

City View Room King

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Waitemata View Room King

Waitemata View Room King

Waitemata View Room King

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room

1 bedroom, premium bedding, minibar, in-room safe

Galway Room

  • Sleeps 2

View all photos for Waitemata View Room

1 bedroom, premium bedding, minibar, in-room safe

Waitemata View Room

  • Sleeps 2

View all photos for Takutai View Room

1 bedroom, premium bedding, minibar, in-room safe

Takutai View Room

  • Sleeps 2

View all photos for Laneway Room

1 bedroom, premium bedding, minibar, in-room safe

Laneway Room

  • Sleeps 2

View all photos for City View Room

1 bedroom, premium bedding, minibar, in-room safe

City View Room

  • Sleeps 2

View all photos for Hohi Suite

1 bedroom, premium bedding, minibar, in-room safe

Hohi Suite

  • Sleeps 2

View all photos for Poraenui Suite

1 bedroom, premium bedding, minibar, in-room safe

Poraenui Suite

  • Sleeps 2

View all photos for Hohi Suite King

Hohi Suite King | Living room

Hohi Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
  • 60 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area

Poraenui Suite King

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Clothes dryer
Pillow menu
  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Interconnecting Guest Rooms

1 bedroom, premium bedding, minibar, in-room safe

Interconnecting Guest Rooms

  • Sleeps 4

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Terrace/patio

M Social Auckland

Auckland Central Business District
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.8 out of 10, Exceptional, 1,211 reviews
The price is AU$258
includes taxes & fees
4 Dec - 5 Dec
M Social Auckland
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About the area

Map
29 Galway Street, Auckland, 1010

What's nearby

  • Queen Street Shopping District - 2 min walk - 0.2 km
  • Queens Wharf - 2 min walk - 0.2 km
  • Princes Wharf - 3 min walk - 0.3 km
  • University of Auckland - 3 min walk - 0.3 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km

Getting around

  • Auckland Britomart Station - 1 min walk
  • Gaunt Street Tram Stop - 16 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • ‪Ortolana - ‬1 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪kingi - ‬1 min walk
  • ‪The Brit - ‬1 min walk
  • ‪Hi-So - ‬2 min walk

About this property

The Hotel Britomart

Luxury hotel near Auckland Ferry Terminal
Close to Queens Wharf and Queen Street Shopping District, The Hotel Britomart provides designer shops on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site local cuisine restaurant, Kingi, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
  • Express check-out, concierge services and free newspapers
  • A 24-hour front desk, tour/ticket information and 3 meeting rooms
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 104 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Designer toiletries and hairdryers
  • 49-inch LED TVs with digital channels
  • Wardrobes/cupboards, recycling and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveller Hot List.

Similar properties

Terrace/patio
M Social Auckland
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.8 out of 10, Exceptional, 1,211 reviews
The price is AU$258
includes taxes & fees
4 Dec - 5 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

Frequently asked questions

Is The Hotel Britomart pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Hotel Britomart?

As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at The Hotel Britomart on 30 Nov 2025 start from AU$289.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hotel Britomart?

Valet parking is available for NZD 60 per day.

What time is check-in at The Hotel Britomart?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Hotel Britomart?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Hotel Britomart located?

Located in Auckland Central Business District, this luxury hotel is steps away from La Cigale Market at Britomart and Queens Wharf. Queen Street Shopping District and Auckland Ferry Terminal are also within 5 minutes. Auckland Britomart Station is only a 2-minute walk and Gaunt Street Tram Stop is 16 minutes.

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The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 437 out of 521 reviews
Rating 8 - Good. 53 out of 521 reviews
Rating 6 - Okay. 12 out of 521 reviews
Rating 4 - Poor. 10 out of 521 reviews
Rating 2 - Terrible. 9 out of 521 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

IAN

Liked: Cleanliness
A lovely hotel .. very clean and central to Auckland CBD. A fabulous stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and fantastic staff - especially the concierge!
Stayed 3 nights in Nov 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accomodation close to everything in the city
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Hotel of choice, love this Hotel and always recomend it to my friends.
Stayed 3 nights in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relatively new hotel. Room was great, staff excellent. Would definitely stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 1 night in Sep 2025

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, easy check in. The room was stunning. Clean and absolutely beautiful. Lovely details everywhere. Will be back.
Stayed 1 night in Nov 2025

10/10 Excellent

Lynne

Liked: Cleanliness, amenities, property conditions & facilities
Hospitality at its finest!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, hot shower, excellent shampoo and soap.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property I've ever stayed it. The female on the desk was the most helpful person I've ever come across
Stayed 2 nights in Sep 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely staff!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Always a great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Auckland, safe and super convenient location within easy walking distance of our Auckland office.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Britomart creates an utterly exquisite experience from viewing to visiting, to rest and relax, it’s impeccable international standard is run by a team of professionals and friendly staff – it’s a superb stay every time!
Stayed 1 night in Jul 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Britomart Hotel is close to Spark Arena where I attended a concert. It’s also within walking distance to amazing restaurants and shopping in Commercial Bay. The hotel is immaculate and the staff are all so kind.
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Great place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel and great location. Library bar was a nice surprise and overall stay was a relaxing and enjoyable time. Only niggle was room service came about 3pm each day after we had returned to the room for a rest post shopping and walking. We just left and went to the bar so not a disaster but a made up clean room would have been preferable. Will definitely stay again. The new go to place!
Stayed 3 nights in Sep 2025

8/10 Good

Hsin-Yang

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The room is clean and location is fantastic.
Stayed 3 nights in May 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Britomart Hotel was the perfect venue for my birthday getaway. It was central with plenty of amazing dining options nearby and great service from the friendly staff. The facilities were immaculate and there were so many other patrons attending the concert I was also there to see.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, will definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
This is our favourite hotel in Auckland. Great location also
Stayed 1 night in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, yummy breakfast with delicious espresso drinks and friendly vibe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in a great location.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean, modern.

A clean, modern hotel in a great location, close to the ferry terminal, a a variety of shops and restaurants. Rooms are small, but perfectly find for an overnight stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jun 2025