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Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Guest reviews

4.4/5 Excellent
970 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationPrinces Wharf2 min walk
Popular LocationAuckland Ferry Terminal4 min walk
Popular LocationBritomart Transport Centre5 min walk
AirportAuckland (AKL-Auckland Intl.)27 min drive

Choose dates to view prices

  • Deluxe Twin Room, Harbour View

    4.5/5 guest room rating

    Room amenities

    • 30 sq m
    • Harbor view
    • Sleeps 3
    More detailsDeluxe Twin Room, Harbour View
  • Room, 1 King Bed, Harbour View (Plus)

    4.6/5 guest room rating

    Room amenities

    • 37 sq m
    • Harbor view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Harbour View (Plus)
  • Deluxe Room, 1 King Bed, Harbour View

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Harbor view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Harbour View
  • Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed
  • Twin Room

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsTwin Room
  • Suite, 1 King Bed (Bow Suite)

    5/5 guest room rating

    Room amenities

    • 53 sq m
    • Harbor view
    • Sleeps 3
    More detailsSuite, 1 King Bed (Bow Suite)
  • Suite (Relaxation Suite)

    Room amenities

    • 60 sq m
    • Harbor view
    • Sleeps 3
    More detailsSuite (Relaxation Suite)
  • Room, 1 King Bed (Plus)

    5/5 guest room rating

    Room amenities

    • 48 sq m
    • Sleeps 3
    More detailsRoom, 1 King Bed (Plus)

About this area

Auckland

Located in Auckland, Hilton Auckland is in the city centre and on the waterfront. Aotea Centre and Auckland War Memorial Museum are cultural highlights, and some of the area's notable landmarks include Sky Tower and Britomart Transport Centre. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and skydiving nearby. Our guests love the hotel's central location.

Map
Popular Location

What's nearby

  • Princes Wharf - 2 min walk
  • Auckland Ferry Terminal - 4 min walk
  • Britomart Transport Centre - 5 min walk
  • Queen Street Shopping District - 6 min walk
  • Viaduct Harbour - 6 min walk

Getting around

  • Auckland Britomart Station - 7 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • FISH — 1 min walk
  • Bellini Bar — 1 min walk

About this property

Hilton Auckland

Luxury Auckland hotel in Auckland Central Business District, walk to Princes Wharf
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café and valet parking. All 187 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and balconies are standard, as are LCD TVs with cable channels.
Hilton Auckland offers 187 forms of accommodation with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels, DVD players and pay-per-view films. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (NZD 19.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: NZD 45.00 per day
  • Valet parking: NZD 45 per day
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: NZD 39 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Japanese
  • Korean
  • Spanish

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference space (13024 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • iPod dock
  • LCD TV
  • MP3 dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 39 per person (approximately)
  • Fee for in-room wired Internet: NZD 19.95 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 45.00 per day
  • Valet parking fee: NZD 45 per day
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-out is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
HHonours points or related frequent traveler miles are not honoured on guestrooms sold via this Web site when bought in a flight and accommodation package.
This property will place a credit card authorization for the full amount of stay, including incidentals, for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Auckland Hotel
Hilton Auckland
Hilton Auckland Hotel Auckland Central
Hilton Auckland New Zealand
Auckland Hilton

Frequently asked questions

Can I cancel my reservation for free at Hilton Auckland and receive a full refund?
Yes, Hilton Auckland offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Auckland cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is Hilton Auckland pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for NZD 45.00 per day. Valet parking is available for NZD 45 per day.
What time is check-in at this hotel?
Check-in is from 3:00 PM to anytime.
What time is check-out at this hotel?
Checkout is at noon.
Where is this hotel located?
Located in Auckland Central Business District, this luxury hotel is steps away from New Zealand National Maritime Museum and Princes Wharf. Auckland Ferry Terminal and Viaduct Harbour are also within 10 minutes. Auckland Britomart Station is 7 minutes by foot.

Guest reviews

Overall score and ratings for Hilton Auckland

4.4
Excellent
5 - Excellent
605
4 - Good
248
3 - Okay
73
2 - Mediocre
35
1 - Poor
9
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly service from the moment we arrived, thanks Fred, right thru to when we left. We were offered an upgrade for a small additional cost at check in and were not disappointed with the room. Views were amazing and room extremely comfortable. We will be back!

Stayed 2 nights in Aug 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room, great location. Very friendly and helpful staff

Stayed 1 night in Aug 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service, great room. We were made to feel special!! Definitely be returning

Stayed 1 night in Aug 2020

2/5

  • Liked: Amenities
  • Disliked: Staff & service

No coffee or milk in room, only enough for 2 cups. Had to order more. A burger meal was $30 and wasnt nice. Room was small and nothing special.

Stayed 1 night in Jul 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020