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Overview of Four Points by Sheraton Auckland

Photo gallery

Exterior
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
View from Room

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSky Tower9 min walk
    Popular LocationSkyCity Casino10 min walk
    Popular LocationGrafton Bridge11 min walk
    AirportAuckland (AKL-Auckland Intl.)29 min drive
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  • Room, 1 King Bed, Corner

    4.5/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Corner
  • Deluxe Room, 2 Queen Beds

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds
  • Room, 1 King Bed, View, Corner

    Room amenities

    • 33 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, View, Corner
  • Superior Room, 1 King Bed, View, Tower

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, View, Tower
  • Studio, 1 King Bed, Balcony, City View

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsStudio, 1 King Bed, Balcony, City View
  • Superior Room

    4.6/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More detailsSuperior Room
  • Superior Room, 2 Double Beds

    3.6/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    • 2 Double Beds
    More detailsSuperior Room, 2 Double Beds
  • Suite, 1 Bedroom, View

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom, View
  • Superior Room, 1 King Bed, City View

    4.8/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, City View
  • Suite, 2 Bedrooms, View, Tower

    Room amenities

    • 90 sq m
    • City view
    • Sleeps 4
    • 2 King Beds and 1 Double Sofa Bed
    More detailsSuite, 2 Bedrooms, View, Tower

About this area

Auckland

Located in Auckland, Four Points by Sheraton Auckland is in the city centre and near a train station. The area's natural beauty can be seen at Auckland Domain and Mt. Eden, while Auckland Zoo and Kelly Tarlton's Underwater World are popular local attractions. Looking to enjoy an event or a match? See what's going on at Spark Arena or Eden Park. Looking to get your feet wet? Rafting and surfing/boogie boarding adventures can be found near the property. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Sky Tower - 9 min walk
  • New Zealand Film Archive - 10 min walk
  • SkyCity Casino - 10 min walk
  • Grafton Bridge - 11 min walk
  • Auckland City Hospital - 19 min walk

Getting around

  • Auckland Britomart Station - 15 min walk
  • AirportAuckland (AKL-Auckland Intl.) - 29 min drive

Restaurants

  • Queen's Head Bar & Eatery — 1 min walk
  • The Churchill — 1 min walk
  • Fujisan - 3 min walk
  • Burger Fuel - 3 min walk
  • This That Cafe - 3 min walk

About this property

Four Points by Sheraton Auckland

4-star Auckland hotel in Auckland Central Business District, walk to Sky Tower
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business centre and valet parking. All 255 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs with cable channels. Guests will also find minibars, premium bedding and coffee/tea makers.
Four Points by Sheraton Auckland offers 255 forms of accommodation with minibars and a safe. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: NZD 50 per night
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 34 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Mini-fridge

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Korean

Business services

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (2045 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Raised toilet seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – June 2018
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to 110 Mayoral Drive
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 21 May 2020 to 30 April 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 34 per person (approximately)
  • Valet parking fee: NZD 50 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Parking height restrictions apply

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

Can I cancel my reservation for free at Four Points by Sheraton Auckland and receive a full refund?
Yes, Four Points by Sheraton Auckland offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Auckland cancellation policy on our site for more details about any exclusions or requirements.
Is Four Points by Sheraton Auckland pet-friendly?
No, pets are not allowed at this property.
How much is parking at Four Points by Sheraton Auckland?
Valet parking is available for NZD 50 per night.
What time is check-in at Four Points by Sheraton Auckland?
Check-in is from 3:00 PM - midnight.
What time is check-out at Four Points by Sheraton Auckland?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is Four Points by Sheraton Auckland located?
Located in Auckland Central Business District, this hotel is within a 15-minute walk of Sky Tower and University of Auckland. Auckland Domain and Spark Arena are also within 2 mi (3 km). Auckland Britomart Station is 15 minutes by foot and Auckland Mt Eden Station is 23 minutes.
4.4
Excellent
5 - Excellent
203
4 - Good
113
3 - Okay
28
2 - Poor
6
1 - Terrible
5

4.7/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with great service. The room is amazing as well.
Stayed 5 nights in Aug 2018

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, helpful staff - The single most difficult major brand hotel to find in all my travel experiences! Entrance on a side alley with no signage that can be seen from major streets. A small entrance on the major street (Queen St. ) that doesn’t carry the hotel name. Incredible.
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
always stay in this hotel during my biz trip. Thanks
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel. Walking distance to restaurants & city centre. Contemporary clean hotel, great buffet breakfast & friendly staff!
Stayed 4 nights in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nothing to complain about. Good service.
Stayed 2 nights in Feb 2020

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