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Overview of Heartland Hotel Auckland Airport

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
VIP Access

Heartland Hotel Auckland Airport

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationJKs Driving Range3 min drive
    Popular LocationButterfly Creek4 min drive
    Popular LocationVilla Maria Estate4 min drive
    AirportAuckland (AKL-Auckland Intl.)5 min drive

Choose dates to view prices

Interconnecting Room QQQQ

4.5/5 guest room rating
  • 54 sq m
  • Sleeps 8
  • 4 Queen Beds

Superior Plus Studio QS

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Interconnecting Superior Rooms QQQQ

5/5 guest room rating
  • 54 sq m
  • Sleeps 8
  • 4 Queen Beds

Superior 1 Bedroom King Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Studio QQ

4.7/5 guest room rating
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Studio QQ

4.9/5 guest room rating
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Studio QS

4.7/5 guest room rating
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard 1 Bedroom King Suite

4.7/5 guest room rating
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Interconnecting Superior Room KQQ

  • 59 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 1 King Bed

4.8/5 guest room rating
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Studio King

4.9/5 guest room rating
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Plus Studio QQ

4.4/5 guest room rating
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

About this area

Mangere

Located in Mangere, Heartland Hotel Auckland Airport is in an area with great airport proximity. Rainbow's End and Auckland Zoo are local attractions and those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Looking to enjoy an event or a game? See what's going on at Eden Park or Mt. Smart Stadium.
View map
Map
Popular Location

What's nearby

  • JKs Driving Range - 3 min drive
  • Butterfly Creek - 4 min drive
  • Treasure Island Adventure Golf - 4 min drive
  • Villa Maria Estate - 4 min drive
  • Otuataua Stonefields - 9 min drive

Getting around

  • Auckland Onehunga Station - 8 min drive
  • Auckland (AKL-Auckland Intl.) - 5 min drive

Restaurants

  • The Runway — 1 min walk
  • The Toby Jug - 5 min walk
  • Hollywood Bakery - 6 min walk
  • Airport Pizza and Kebabs - 19 min walk
  • Nice Food Takeaway - 3 min drive

About this property

Heartland Hotel Auckland Airport

Family-friendly hotel with free airport shuttle and restaurant
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge, a spa tub and coffee/tea in a common area. All 141 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with satellite channels. Guests will also find 24-hour room service, free newspapers and free local calls.
Heartland Hotel Auckland Airport offers 141 forms of accommodation with free newspapers and coffee/tea makers. Premium satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Mangere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Secured uncovered extended parking on site (NZD 7 per day)
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 5:30 AM–10:30 AM: NZD 25 for adults and NZD 12.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean
  • Spanish

Business services

  • Meeting rooms
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for NZD 35.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 25 for adults and NZD 12.50 for children (approximately)
  • Uncovered extended parking fee: NZD 7 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Heartland Auckland Airport
Heartland Auckland Airport Hotel
Heartland Hotel Auckland Airport
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Airport Mangere
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Mangere
Heartland Hotel Auckland Airport Hotel
Heartland Hotel Auckland Airport Mangere
Heartland Hotel Auckland Airport Hotel Mangere

Frequently asked questions

Can I cancel my reservation for free at Heartland Hotel Auckland Airport and receive a full refund?
Yes, Heartland Hotel Auckland Airport offers free cancellation on select room rates, because flexibility matters! Please refer to Heartland Hotel Auckland Airport cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Heartland Hotel Auckland Airport?
As of 14 Apr. 2021, prices found for a 1-night stay for 2 adults at Heartland Hotel Auckland Airport on 25 Apr. 2021 start from AU$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Heartland Hotel Auckland Airport have a pool?
Yes, this property has an outdoor pool.
Is Heartland Hotel Auckland Airport pet-friendly?
No, pets are not allowed at this property.
How much is parking at Heartland Hotel Auckland Airport?
Self-parking is free at this property.
What time is check-in at Heartland Hotel Auckland Airport?
Check-in is from 2:00 PM - 5:30 AM.
What time is check-out at Heartland Hotel Auckland Airport?
Checkout is at 10:00 AM.
Does Heartland Hotel Auckland Airport provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs at scheduled times.
Where is Heartland Hotel Auckland Airport located?
This family-friendly Mangere hotel is located near the airport, within 2 mi (3 km) of Villa Maria Estate and Butterfly Creek. Otuataua Stonefields is 2.8 mi (4.5 km) away.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 410 out of 996 reviews
5 - Excellent 41%
Rating 4 - Good. 437 out of 996 reviews
4 - Good 44%
Rating 3 - Okay. 110 out of 996 reviews
3 - Okay 11%
Rating 2 - Poor. 29 out of 996 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 996 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are an older partially disabled couple and I tend to sleep in a chair - when we arrived we were checked into an access room with chairs as requested and I asked if it was possible to get an extra easy chair brought into the room. I went out to unload my luggage and the manager appeared and said that she was going to move us to another room as they had another regular customer who was in a wheelchair and they had permanently moved the 2nd bed our and put a large easy chair in there for him and that it was their biggest easy access bathroom. way. That room was close to the entrance and exactly what we wanted. We were just using the room at night as we were spending the days with family, but every time we came or went, we got a friendly smile and wave - so we had a very enjoyable experience.
Stayed 2 nights in Feb 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great and so was the location. Thank you.
Stayed 1 night in Feb 2021

2/5 Poor

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were all very helpful and friendly but the room was too hot and the Air Con didn’t seem to help. Shower water pressure not good. Shuttle driver very helpful and friendly and our evening meal was very nice in the resturant. Also enjoyed some time at the pool after a long hot day at Rainbows End.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very handy to the airport. We stayed there as we were saying farewell to family going to Melbourne.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kids liked the pool. I have nothing negative to say about the hotel
Stayed 1 night in Jan 2021

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