Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby Indyya from United Kingdom
good location, flat very clean and comfortablePosted 02/11/2013
Pros: It was quiet, comfortable and in a very good location.
Flat was very quiet, clean and comfortable. We had all amenities we could wish for. The kitchen was fully equipped and we prepared our meals several times. Beds were very comfortable. Located near shops and supermarkets. Food court and takeaways nearby. Trams, buses and metro station were few minutes away. I booked a one bedroom apartment but this was upgraded to a two bedroom. I had an amazing holiday in Toronto thanks to Canada Suites on Bay. Will definitely stay there again if we visit Toronto. Will recommend to friends and family.
26/01/2013 by Amy
Thank you for your kind words. We are thrilled that we made your Toronto vacation a great success. Please come back again soon, Indyya.
for Couplesby Dan from Up state NY
More a short term rental of a condoPosted 16/10/2013
Pros: The rooms were clean and well decorated. A comfortable, attractive place to sit about after a day's activities. The bed that we used was great.
Cons: While extremely clean, the tile grout could use a bit of attention.
Location: The Art Gallery of Ontario, China town, the museum, the Eaton Center, City Hall and theaters are all nearby and easy safe walks.
We rented a suite with two bedrooms and two bath rooms, a kitchen, a living room and a dinning room. It also had two balconies. Much more than we needed but not much more expensive than a smaller place would have been if the city hotels were not so heavily booked. The location was very central to down town attractions. The location and all nearby streets made one comfortable waking about even late at night. It was a great central location for visiting the Art Gallery of Ontario and the Mirvish Theaters. Unlike a normal hotel, this is a building with permanent residents and a security guard at what would be the sign in desk. The staff we saw was a representative that we met at a prearranged time in the lobby. The experience was like renting a fully equipped apartment for
26/01/2013 by Amy
We are very pleased, Dan, that you found our accommodation to be such a great value compared to comparable Toronto hotels. Please come back again when you are in Toronto next.
for Everyoneby A verified traveller
Hotel is okPosted 11/09/2013
Does not feel like an hotel.... maybe not what I was looking for
27/01/2013 by Amy
Dear Sir / Madame, Thank you for your comment. We are glad that you have enjoyed the suite and our facilities. Canada Suites on Bay offers luxury fully furnished apartments with fully equipped kitchens, walkout balconies, 2 Plasma TVs and 2 fireplaces in an upscale building in the heart of downtown Toronto. Our accommodations are in a quiet residential high end building and are much more spacious than typical hotel rooms. We provide guests with their own home away from home in Toronto. Sincerely, Amy Canada Suites
for Everyoneby Meggie from Halifax
Great for familiesPosted 21/02/2013
Pros: Beds and bathrooms
Cons: Couches very uncomfortable
Location: Very near Eaton Centre and Dundas Square.
Pretty basic accommodation but perfect for families. The suite was clean and the beds very comfortable. The kitchen is very well equipped and you can't beat having two bathrooms. Price is very reasonable given the excellent location. Don't show up before 4 because you won't get in.
27/01/2013 by Amy
Thank you for staying with us Meggie, We are glad that you have enjoyed our 2 Bedroom 2 Bathroom Presidential suite with 1 queen size Simmons bed in each bedroom and 2 sofa beds in the living room. Quite a few travelers find this suite ideal when visiting our beautiful city of Toronto with their family members. We maintain the highest standard of cleanliness and because of that it takes several hours to meticulously clean very spacious suites that we offer. That is why our check-in time is 4 p.m. We are glad to accommodate guest arrivals from 4 p.m. to 10 p.m. Toronto time. Sincerely, Amy Canada Suites
for Getaway With Friendsby SR
great spot!Posted 07/02/2013 on Hotels.com
This was an incredible deal for the price. The room was exactly as described, the apartment complex is in a great location and staff accommodated our needs throughout. Definitely worth a look if you're considering alternatives to the traditional hotel stay.
for Everyoneby Cat from British Columbia, Canada
Nice location but poor set upPosted 28/08/2012
Cons: Company is poorly organized and up keep was poor.
Location: Central within walking distance to transit.
We stayed in the executive 1 bedroom which had 2 very small futon type sofas in the living room. Luckily 2 of our children were under 70 lbs so it worked. Not good for adults or teens. The building is a condo that has permanent residents, sublets and "hotel" like suites. The suite was set up with dishes, and towels for 4 people. We were told we could ask for another set of towels but it was extra. Basic 12 channel cable, WiFi internet and local telephone. The dryer didn't work only blowing cold air, so we hung our towels around the condo to dry. And the WiFi and phone stopped working on day 5 a Sunday. The company for this condo type hotel is only available between 8am-4pm Monday to Friday so if anything happens you leave a message after hours and hope someone gets back to you. One of the small futon like sofas feet broke on day 2 when an average size man sat on it, which they fixed but looking at the legs this was a problem that was repaired before. Oh and the queen bed in the bedroom was on rails that were supported by "barbell" weights that were taped together with duct tape. I could go on. They are asking too much for too little. It was a great location and private with a good pool and hot tub were the only "ups" in an otherwise poor experience. We stayed 6 days. For short 1-3 night stays it would be okay, but it is not set up to stay any longer.
05/01/2013 by Rachel
Canada Suites on Bay is committed to ensuring that each of our guests enjoy our downtown Toronto serviced apartments. It saddens me to hear that your experience was not absolutely perfect. We offer luxury furnished apartments with fully equipped kitchens in a high end building in the heart of downtown Toronto. Canada Suites associate is on duty daily. Associate meets every single client upon their arrival, and is glad to bring extra towels and to show how to use the WiFi Internet and how to enjoy all premium cable TV channels. Our office is open from 9 a.m. to 9 p.m. from Monday to Friday and on Saturdays and Sundays from 11 a.m. until 6 p.m. Our records indicate that the sofa bed that was damaged was repaired same day as reported, and that the dryer was repaired within 24 hours of the problem being reported. Our records also indicate that the WiFi modem was unplugged inside the suite. Canada Suites associate attended the suite the same day problem was reported to us, and have plugged the WiFi modem back in. Sincerely, Rachel Team Leader - Team Canada Suites Reservations
for Familiesby A verified traveller
China Towen in Canada and CNN TowerPosted 14/08/2012 on Hotels.com
The hotel was conveniently located, cleaned and the surroundings were very nice.
25/01/2013 by Rachel
Thank you very much for choosing Canada Suites on Bay. We are glad to hear that you have enjoyed our convenient downtown Toronto location and are pleased to hear that you have found your apartment very nice. Canada Suites on Bay is committed to insuring that each of our guests enjoys our downtown Toronto luxury furnished condo apartments. Sincerely, Rachel Team Leader - Canada Suites Reservations Team