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Overview of Sheraton Centre Toronto Hotel

Photo gallery

Featured image
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Down duvet, pillow top beds, in-room safe, desk
Down duvet, pillow top beds, in-room safe, desk
Down duvet, pillow top beds, in-room safe, desk

Sheraton Centre Toronto Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationNathan Phillips Square2 min walk
    Popular LocationToronto Eaton Centre7 min walk
    Popular LocationYonge-Dundas Square9 min walk
    AirportToronto, ON (YYZ-Pearson Intl.)22 min drive

Choose dates to view prices

Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking, City View

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, City View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Club Room, 1 Queen Bed, Non Smoking, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Balcony, Garden View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking, City View

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Tower

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Tower

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Garden View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking, Tower

4.9/5 guest room rating
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

4.6/5 guest room rating
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Tower

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

4.8/5 guest room rating
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

4.7/5 guest room rating
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

About this area

Toronto

Located in Financial District neighbourhood, Sheraton Centre Toronto Hotel is connected to a shopping centre. Royal Ontario Museum and Casa Loma are cultural highlights, and some of the area's notable landmarks include Nathan Phillips Square and CN Tower. Enjoy an event or a match at Scotiabank Arena, and consider making time for Ripley's Aquarium of Canada—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing and outlet shopping. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Nathan Phillips Square - 2 min walk
  • Toronto Eaton Centre - 7 min walk
  • Yonge-Dundas Square - 9 min walk
  • Art Gallery of Ontario - 12 min walk
  • Hockey Hall of Fame - 12 min walk

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.) - 22 min drive

Restaurants

  • Link Café — 1 min walk
View map

About this property

Sheraton Centre Toronto Hotel

4-star eco-friendly hotel connected to a shopping centre in Financial District
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a coffee shop/café. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna and valet parking. All 1372 rooms offer free WiFi and free wired Internet, TVs with cable channels, and comforts such as pillowtop beds and down comforters. Guests will also find iPod docking stations, room service (during limited hours) and coffee/tea makers. Housekeeping is available on request.
Sheraton Centre Toronto Hotel offers 1372 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (CAD 52 per day)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • To-go breakfast available for a fee 7:00 AM–1:00 PM on weekdays and 7:00 AM–1:00 PM on weekends: CAD 5-30 for adults and CAD 5-30 for children
  • 1 coffee shop/cafe
  • Room service available

Things to do

  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • Portuguese

Business services

  • 60 meeting rooms
  • Business centre
  • Computer station
  • Conference space (5383 square feet)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 15 December 2020 to 31 May 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs only
2 per room (up to 88 lbs/40 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 30.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 5 and CAD 30 for adults, and CAD 5 and CAD 30 for children (approximately)
  • Valet parking fee: CAD 52 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transport to and from this property

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Hotel Toronto
Sheraton Centre Toronto Hotel Hotel
Sheraton Centre Toronto Hotel Toronto
Sheraton Centre Toronto Hotel Hotel Toronto

Frequently asked questions

Can I cancel my reservation for free at Sheraton Centre Toronto Hotel and receive a full refund?
Yes, Sheraton Centre Toronto Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Centre Toronto Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Centre Toronto Hotel have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Sheraton Centre Toronto Hotel pet-friendly?
Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 40 kg per pet. Service animals are exempt from fees.
How much is parking at Sheraton Centre Toronto Hotel?
Valet parking is available for CAD 52 per day. Limited spots are available.
What time is check-in at Sheraton Centre Toronto Hotel?
Check-in is from 3 PM - 5:30 AM. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.
What time is check-out at Sheraton Centre Toronto Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Sheraton Centre Toronto Hotel located?
Located in Financial District, this eco-friendly hotel is within a 10-minute walk of Nathan Phillips Square and Toronto Eaton Centre. Metro Toronto Convention Centre and Scotiabank Arena are also within 15 minutes. Queen St West at York St Stop is only a 2-minute walk and Queen St West at University Ave Stop is 2 minutes.
4.4
Excellent
Rating 5 - Excellent. 1523 out of 2543 reviews
5 - Excellent 60%
Rating 4 - Good. 790 out of 2543 reviews
4 - Good 31%
Rating 3 - Okay. 126 out of 2543 reviews
3 - Okay 5%
Rating 2 - Poor. 54 out of 2543 reviews
2 - Poor 2%
Rating 1 - Terrible. 50 out of 2543 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room was very nice, amazing views!
Stayed 3 nights in Nov 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the Sheraton Toronto Hotel. The staff were amazing and the location is close to everything.
Stayed 7 nights in Nov 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Unfortunately it's during covid so the pool was open between 10am and 6pm and i work during the day so had to get off early to take advantage of the pool. It was only when i was at the pool that they offered complimentary robe and slippers. would have been nice to know that that was available before going to the pool. Room sevice's menu was greatly reduced. On Sunday only the lunch menu was available and only until 6:30 - after that you were our of luck. And lastly, the heat was not working in my room which i didn't notice until a few dasy in because it was warm outside. The offered a space heater but never touch base to see if it was working properly or if the problem was resolved. I blame the pandemic for all these quirks as i've stayed at this hotel dozens of times throughout the years and have always had excellent service.
Stayed 5 nights in Nov 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Very nice and relaxing stay during COVID-19. Staff were greT.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

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