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Overview of The Ritz-Carlton, Toronto

Photo gallery

Exterior
Indoor pool
Indoor pool
Indoor pool
Frette Italian sheets, premium bedding, down duvet, pillow top beds

The Ritz-Carlton, Toronto

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationMetro Toronto Convention Centre5 min walk
    Popular LocationCN Tower6 min walk
    Popular LocationRipley's Aquarium of Canada8 min walk
    AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

Choose dates to view prices

Deluxe Room, 1 King Bed, Non Smoking

4.7/5 guest room rating
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, City View, Corner

4.9/5 guest room rating
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Lake View

5/5 guest room rating
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, City View

4.7/5 guest room rating
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

5/5 guest room rating
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

4.7/5 guest room rating
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking (Ritz-Carlton, Club Level)

  • 224 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, City View, Corner

5/5 guest room rating
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Corner

5/5 guest room rating
  • 60 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Lake View

4.6/5 guest room rating
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (Simcoe)

  • 84 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Wellington Suite, Suite, 1 Bedroom, Non Smoking, City View

  • 1347218 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

About this area

Toronto

Located in Toronto's Toronto Entertainment District neighbourhood, The Ritz-Carlton, Toronto is in the city centre and near the beach. Hockey Hall of Fame and Royal Ontario Museum are cultural highlights, and some of the area's notable landmarks include CN Tower and Casa Loma. Travelling with kids? Make time for Ripley's Aquarium of Canada, or enjoy an event or a match at Rogers Centre. Spend some time exploring the area's activities, including golfing, golf lessons and sailing. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Metro Toronto Convention Centre - 5 min walk
  • CN Tower - 6 min walk
  • Ripley's Aquarium of Canada - 8 min walk
  • Rogers Centre - 10 min walk
  • Scotiabank Arena - 11 min walk

Getting around

  • King St West at John St East Side Stop - 4 min walk
  • Union Station - 7 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.) - 21 min drive

Restaurants

  • TOCA — 1 min walk
  • Ritz Bar — 1 min walk
View map

About this property

The Ritz-Carlton, Toronto

Family-friendly Toronto hotel in Toronto Entertainment District, walk to CN Tower
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 263 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include iPod docking stations, 24-hour room service and LCD TVs.
The Ritz-Carlton, Toronto offers 263 forms of accommodation with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. LCD televisions come with premium cable channels, first-run films and pay-per-view films. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa My Blend by Clarins has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

The Ritz-Carlton, Toronto is listed in the 2013 Condé Nast Traveller Gold List of the world's best places to stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 40 per day; includes in/out privileges)
  • Valet parking on site (CAD 50 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee weekdays 6:30 AM–11:00 AM: CAD 38-45 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Designer shops
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Belarusian
  • Bulgarian
  • Chinese
  • Croatian
  • Czech
  • English
  • Farsi
  • Filipino
  • French
  • German
  • Greek
  • Hebrew
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Serbian
  • Spanish
  • Thai
  • Ukranian
  • Urdu
  • Vietnamese

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space (20000 square feet)

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Portable bath seat
  • Roll-in shower
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • First-run films
  • iPod dock
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 1:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 150 per accommodation, per stay
Dogs and cats only
2 per room (up to 30 lbs/13.6 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 38 and CAD 45 per person (approximately)
  • Covered self-parking fee: CAD 40 per day (in/out privileges)
  • Valet parking fee: CAD 50 per day (in/out privileges)
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Ritz-Carlton Hotel Toronto
Ritz-Carlton Toronto
Toronto Ritz-Carlton
Ritz-Carlton Toronto Hotel
Ritz-Carlton Toronto Hotel Toronto
The Ritz Carlton Toronto
The Ritz Carlton, Toronto
The Ritz-Carlton, Toronto Hotel
The Ritz-Carlton, Toronto Toronto
The Ritz-Carlton, Toronto Hotel Toronto

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Toronto and receive a full refund?
Yes, The Ritz-Carlton, Toronto offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Toronto cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Ritz-Carlton, Toronto?
As of 24 Jan. 2021, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Toronto on 25 Jan. 2021 start from AU$717, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Ritz-Carlton, Toronto have a pool?
Yes, this property has an indoor pool. Pool access is from 6:30 AM to 9:00 PM.
Is The Ritz-Carlton, Toronto pet-friendly?
Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 13.6 kg per pet. There's a fee of CAD 150 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at The Ritz-Carlton, Toronto?
Self-parking is available for CAD 40 per day. Valet parking is available for CAD 50 per day.
What time is check-in at The Ritz-Carlton, Toronto?
Check-in is from 4:00 PM - 1:00 AM.
What time is check-out at The Ritz-Carlton, Toronto?
Checkout is at noon.
Where is The Ritz-Carlton, Toronto located?
This family-friendly Toronto hotel is located near the airport, within a 10-minute walk of CN Tower, Ripley's Aquarium of Canada and Rogers Centre. Scotiabank Arena and Hockey Hall of Fame are also within 15 minutes. King St West at John St East Side Stop and King St West at John St West Side Stop are within a 5-minute walk.
4.7
Exceptional
Rating 5 - Excellent. 433 out of 530 reviews
5 - Excellent 82%
Rating 4 - Good. 61 out of 530 reviews
4 - Good 12%
Rating 3 - Okay. 24 out of 530 reviews
3 - Okay 5%
Rating 2 - Poor. 6 out of 530 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 530 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was usual valet parking, staff people were super nice
Stayed 1 night in Dec 2020

2/5 Poor

Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very professional in dealing with physical distancing. Everything was very clean and they were nice enough to allow us an early check-in.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

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