Chelsea Hotel, Toronto

Photo gallery for Chelsea Hotel, Toronto

Primary image
2 indoor pools
2 indoor pools
Waterslide
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Overview of Chelsea Hotel, Toronto

Chelsea Hotel, Toronto

3.5 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
33 Gerrard St W, Toronto, ON, M5G1Z4

Explore the area

  • Popular LocationUniversity of Toronto - St. George Campus6 min walk
  • Popular LocationToronto Eaton Centre8 min walk
  • Popular LocationRoyal Ontario Museum20 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)23 min drive

Choose dates to view prices

About this area

Toronto

In the entertainment district, Chelsea Hotel, Toronto is in Downtown Toronto, a neighbourhood in Toronto with good shopping. Art Gallery of Ontario and Royal Ontario Museum are cultural highlights, while CN Tower is a notable landmark. Travelling with kids? Make time for Ripley's Aquarium of Canada, or enjoy an event or a match at Scotiabank Arena. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: College Station is 5 minutes on foot and College St at Bay St Stop is 5 minutes.

What's nearby

  • Downtown Yonge - 1 min walk
  • Yonge-Dundas Square - 6 min walk
  • University of Toronto - St. George Campus - 6 min walk
  • Toronto Eaton Centre - 8 min walk
  • Royal Ontario Museum - 20 min walk

Getting around

  • Union Station - 3 min drive
  • College Station - 5 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 23 min drive

Restaurants

  • Buffet Palace - 2 min walk
  • Jimmy's Coffee - 3 min walk
  • Salad King - 3 min walk
  • Barberian's Steak House - 3 min walk
  • Frascati - 4 min walk

About this property

Chelsea Hotel, Toronto

Family-friendly Toronto hotel in Downtown Toronto, walk to Yonge-Dundas Square
Along with 2 restaurants, this smoke-free hotel has 2 indoor pools and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site. All 1590 rooms offer free WiFi, pillowtop beds and flat-screen TVs with satellite channels. Room service, coffee makers and hairdryers are among the other amenities available to guests.
Chelsea Hotel, Toronto offers 1590 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (CAD 30 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 14.95-27.95 for adults and CAD 8-17 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 2 indoor pools
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • 2 indoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • Croatian
  • Dutch
  • English
  • Filipino
  • Finnish
  • French
  • German
  • Greek
  • Hebrew
  • Hungarian
  • Icelandic
  • Italian
  • Japanese
  • Korean
  • Lao
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Thai
  • Turkish
  • Vietnamese

Business services

  • Business centre
  • Conference space (5200 square feet)
  • Meeting rooms - 15

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The following facilities or services will be unavailable from February 11 2022 to May 31 2022 (dates subject to change):
  • One of the swimming pools
  • Children's club
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Welcoming dogs and cats only
2 per room (up to 50 lbs/23 kg)
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 14.95 and CAD 27.95 for adults, and CAD 8 and CAD 17 for children (approximately)
  • Covered self-parking fee: CAD 30 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 1372 out of 4241 reviews
5 - Excellent 32%
Rating 4 - Good. 1629 out of 4241 reviews
4 - Good 38%
Rating 3 - Okay. 711 out of 4241 reviews
3 - Okay 17%
Rating 2 - Poor. 334 out of 4241 reviews
2 - Poor 8%
Rating 1 - Terrible. 195 out of 4241 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

3.7/5

Eco-friendliness

3/5 Okay

Liked: Cleanliness, staff & service, amenities
The bed was uncomfortable. The wifi barely worked. No heat i the rooms during summer hours. The rooms were clean.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with family, Travelled with group
Nice place close to the square and shopping.
Stayed 2 nights in May 2022

4/5 Good

Travelled with group
Liked: Cleanliness, amenities
Parking is not included. View was nice and beds were very comfortable. Not as modern as was hoping but was perfect for just one night.
Stayed 1 night in May 2022

2/5 Poor

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Pictures make this hotel look substantially better than what it is. The bed sheets were not clean. The room was not clean. The bathroom was chipped all over, but the toilet worked. AC broke mid stay (2 nights) but fixed promptly.
Stayed 2 nights in May 2022

2/5 Poor

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was no water or pop in the machine, limited amenities, AC didn’t work
Stayed 2 nights in May 2022