When we arrived, we had checked in at 1pm, the room was clean. The view was spectacular, we were staying on the 18th floor. Staff were very friendly, although the complimentary samples weren't re-stocked everyday, we had left a letter and the next day they re-stocked it (it wasn't a big deal i just needed the shower cap at that time instead of wetting my hair). We got to use the pools and spa on our last day (as we were extremely busy checking out the gold coast and its theme parks) but the pool and spa are ahhhhh-mazing, its a definite thing to try whilst your staying at the hotel. We didn't get a chance to try the restaurant downstairs, but we did hear good ratings. I will definitely consider staying here again :) thank you for your wonderful service :)
I spent two weeks here in October with my daughter, I wanted someone safe, clean and close to surfers, This place was perfect. Pool and BBQ area was great and we enjoyed many days relaxing by the pool. Apartment was very clean and comfortable with a dishwasher, washing machine and dryer. Overall this place was excellent and I will return.
When we arrived at the hotel we were amazed at how tall and modern Soul surfers was. We were greeted in a friendly manner by hotel staff and asked if we could have a higher room, as our room was on level 6. This wasn't possible without a $2000 sur charge. Level 6 however was perfect, the view was stunning! The pool area is also very amazing, along with a well equipped gym.
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.