When we arrived, we had checked in at 1pm, the room was clean. The view was spectacular, we were staying on the 18th floor. Staff were very friendly, although the complimentary samples weren't re-stocked everyday, we had left a letter and the next day they re-stocked it (it wasn't a big deal i just needed the shower cap at that time instead of wetting my hair). We got to use the pools and spa on our last day (as we were extremely busy checking out the gold coast and its theme parks) but the pool and spa are ahhhhh-mazing, its a definite thing to try whilst your staying at the hotel. We didn't get a chance to try the restaurant downstairs, but we did hear good ratings. I will definitely consider staying here again :) thank you for your wonderful service :)
When we arrived at the hotel we were amazed at how tall and modern Soul surfers was. We were greeted in a friendly manner by hotel staff and asked if we could have a higher room, as our room was on level 6. This wasn't possible without a $2000 sur charge. Level 6 however was perfect, the view was stunning! The pool area is also very amazing, along with a well equipped gym.
The Watermark Hotel and Spa was a great place to stay. The room was clean, the beds very comfortable and the staff very helpful and friendly. We upgraded to W Lounge and it was worthwhile. The light rail stops out the front which was very handy.
My Niece was married in the Chapel on site & had her reception at the Crowne Plaza & we decided to stay over night, although this Hotel has been around a number of years now you would not have known, The superior room we stayed in was very clean & inviting providing all our needs. The reception was everything & more truly professionally done. the staff were very helpful & pleasant would definitely book here again close to the beach, restaurants & more.
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.