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"Concierge services should add shopping luggage and items for guests who need to leave things behind or send this home ahead of departure. This would be a huge help!"

"The hotel was in the ideal location had everything you needed on the doorstep. The staff were very helpful and welcoming and couldn’t do enough for you. The room was warm and comfortable though slightly dated compared to the foyer but was clean and had everything we needed. The breakfast was lovely lots of choice. Would definitely stay again "

"Very small hotel room. A little noisy in the evening. Breakfast was a relatively good selection. Dinner was nice and I was given a 20% off voucher at check-in"

"Excellent "

"The location of the hotel is ideal for St Thomas' hospital. Room housekeeping could have been better there was no hand soap in the bathroom for 2 days and dirty cups and glasses were not removed. The box that controlled the lighting didn't work on one side of the bed. These are small things but should have been checked. Breakfast wasn't great, it was so busy that by the time you actually filled your plate it was barely warm enough to eat. £20 each for breakfast is a lot so found Wetherspoons a 10 min walk away which cost less than that for 2 people and more importantly it was hot."

"Great continental breakfast with good selection of hot food, breads and pastries. Location is fantastic at close walking distance to tube station. Overall condition is great and the room size is decent with good tv selection, inclusive of Netflix and YouTube. Only downside is the lack of AC so you will need to open the windows to ventilate and there isn't temperature control. A heater is present though. "

"Room was a bit dated, but location was very nice"

"Ok I really did like the hotel except for one thing and honestly it’s a big thing for me. The rooms are dark they have that ambient light of desk lamps and little low power bulbs. I hate it I cannot put my make up on yes there’s a mirror at the sink with a light but when the rest of the room is dark big deal it’s just not enough, like imagine going on a night out and having that. If you lose something you’re like where is it I will need to get my phone torch out. Can you not get a big light for the room so I can see very clearly all my belongings. I know some hotels like like but it’s annoying. I need to see please please stick a big light in there and it would be perfect. You can switch off a light what can you do if there is no light. It’s like a cave. "

"We weee there for two nights and was exactly what we needed. Staff was very helpful with all our needs. Would definitely go back. Was also in a good place to walk to the trains when needed!!"