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"Check in was very smooth. Great location at a walkable distance to Clifford's Tower and The Shambles. Also close to multiple bus stops if you are traveling further. The room was very comfortable and clean. Housekeeping came by every day to refresh the room. They also held our luggage for us the day that we checked out so that we could go explore the city without lugging around our things. "

"Wonderful personable "

"Excellent staff- welcoming and professional with a very friendly attitude: couldn’t do more to help. Decided to change my booking to an Executive room which was more spacious and worth the difference. The hotel has a lovely ambience. Had some friends come round as part of birthday celebrations. Pool not available due to refurbishment but was told in advance & didn’t spoil our stay."

"Outstanding service and location. "

"The hotel was very convenient to what we wanted to do and see. Imani and Sam were extremely helpful."

"Easy to walk from Rail Station!"

"Hotel staff made us welcome arrived early and was told our room was ready nice big room clean can't fault it.hotel close to city centre everything within walking distance "

"Really nice hotel with friendly staff."

"Disappointing that there was no air conditioning. There was just a plug in noisy fan which made sleeping difficult in the heat. Other than that everything was great."