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The Black Swan - The Inn Collection Group

4.0 star property
Hotel with free breakfast, steps from North York Moors National Park

Choose dates to view prices

Photo gallery for The Black Swan - The Inn Collection Group

Front of property – evening/night
Property video
Desk, iron/ironing board, free WiFi, bed sheets
Garden
Bar (on property)
Escape to the picturesque countryside at The Black Swan - The Inn Collection Group, where a warm welcome awaits. Savor the free full breakfast, unwind in the garden or bar, and stay connected with in-room WiFi. Guests rave about the helpful staff and appreciate perks like luggage storage, coffee/tea in the lobby, multilingual staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Free WiFi
The current price is AU$182
includes taxes & fees
26 Oct - 27 Oct

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Feature Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin with Sofa Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin with Sofa Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Double Room with View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Double Room with View

Highlights

Heating
TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Cosy Double Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Bunks

Family Room with Bunks

Family Room with Bunks

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
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About the area

Map
Market Place, Helmsley, York, England, YO62 5BJ

What's nearby

  • Duncombe Park - 3 min walk - 0.3 km
  • Hemsley Walled Garden - 6 min walk - 0.5 km
  • Rievaulx Abbey - 6 min drive - 5.6 km
  • Ampleforth Abbey - 7 min drive - 7.8 km
  • Flamingo Land Theme Park and Zoo - 25 min drive - 28.7 km

Getting around

  • Thirsk Station - 22 min drive
  • Durham (MME-Teesside Intl.) - 56 min drive

Restaurants

  • ‪The Fairfax Arms - ‬8 min drive
  • ‪The Feathers Hotel - ‬1 min walk
  • ‪The Plough Inn - ‬9 min drive
  • ‪Hearts Of Ampleforth - ‬7 min drive
  • ‪The Star Inn - ‬4 min drive

About this property

The Black Swan - The Inn Collection Group

Upscale hotel near North York Moors National Park
Free full breakfast, a garden and a bar are just a few of the amenities provided at The Black Swan - The Inn Collection Group. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Luggage storage, smoke-free property and multilingual staff
  • Coffee/tea in reception, a banquet hall and outdoor furniture
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at The Black Swan - The Inn Collection Group offer amenities, such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Similar properties

2 bars/lounges

The Feathers Hotel, Helmsley, North Yorkshire

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
9.4 out of 10, Exceptional, 437 reviews
The price is AU$161
includes taxes & fees
12 Oct - 13 Oct
The Feathers Hotel, Helmsley, North Yorkshire

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York

Frequently asked questions

Is The Black Swan - The Inn Collection Group pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Black Swan - The Inn Collection Group?

As of 5 Oct 2025, prices found for a 1-night stay for 2 adults at The Black Swan - The Inn Collection Group on 26 Oct 2025 start from AU$181.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Black Swan - The Inn Collection Group?

Self-parking is free at this property.

What time is check-in at The Black Swan - The Inn Collection Group?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 25 (subject to availability). After-hours check-in is not available.

What time is check-out at The Black Swan - The Inn Collection Group?

Checkout is at 10:30 AM. Late checkout is available for GBP 25 (subject to availability).

Where is The Black Swan - The Inn Collection Group located?

Situated in a rural location, this hotel is steps away from North York Moors National Park and Helmsley Arts Centre. Duncombe Park and Cleveland Way are also within 5 minutes.

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The Black Swan - The Inn Collection Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 202 out of 378 reviews
Rating 8 - Good. 118 out of 378 reviews
Rating 6 - Okay. 44 out of 378 reviews
Rating 4 - Poor. 11 out of 378 reviews
Rating 2 - Terrible. 3 out of 378 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely horel
Stayed 1 night in Sep 2025

8/10 Good

Alan

Liked: Cleanliness
Disliked: Property conditions & facilities
An OK stay, common areas are a little tired, first morning we waited 20 mintes for someone to bring a menu and take our order, second morning was better. Great location with easy access to North York Moors.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

We had a good stay in every way and will certainly stay there again
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good no complaints. Nice ambiance and great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel will definitely return 👌 👍
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming country inn. Our dinner here was lovely and they upgraded our room for my birthday. Lovely stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed for the night
Stayed 1 night in May 2025

4/10 Poor

Andreas

Disliked: Staff & service, property conditions & facilities
We started our tour on the Cleveland Way in Helmsley. After a Long day we got. a room near the kitchen wich was noisy and not really comfortable. All in all was the hotel not the price valid we payed
Stayed 1 night in Aug 2025

10/10 Excellent

Roxane

It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack!
Stayed 1 night in Jul 2025

6/10 Okay

Catherine

The Staff were delightful but were very busy as they were covering many different duties. My bed was comfortable & I was pleased that there was a fan in the room. My Scampi at dinner was perfectly cooked. The Full English & the coffee were good. Car parking was available. I understand that Pets can stay but it might be a good idea to have a section of the hotel for Residents with Pets.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helmsley

Great room and great service from the staff.
Stayed 1 night in Dec 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice venue to stay at, close to local amenities.
Stayed 2 nights in Aug 2024

6/10 Okay

Alexander

Disliked: Amenities, property conditions & facilities
Parking at/near hotel is pretty dire and very inconvenient for getting suitcases in an out. Ended up having to pay a small fortune to park on square opposite
Stayed 3 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay, room was spacious and meals where good.
Stayed 4 nights in May 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice pub.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Very clean , friendly staff , excellent breakfast, highly recommended
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at the Black Swan

We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money
Stayed 2 nights in Feb 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good
Stayed 2 nights in Jan 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As usual very good stay.

We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Apr 2023

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little village hotel
Stayed 1 night in Dec 2022

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