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Entire complex very smart, modern, clean and welcoming.

What a lovely spot to stay. Just a short walk down to Millennium Bridge, Tyne River ect. From the moment we arrived the staff were delightful. From the maintenance man to reception. All our needs were catered for and Jason in particular was a ray of sunshine. Thank you Lisa Day

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Great modern and well maintained hotel. Just mentioning in case the hotel staff read this. Only negative was the tray with kettle and tea/coffee/hot chocolate etc. was placed in a shelf without a power point. It was strange to have to lift the large tray and move it to the desk next to the power point. I relocated the hotel directory to a higher shelf.

Excellent hotel, would definitely stop again when next in Newcastle

Well positioned on the river, convenient location.

Great place in the centre of Newcastle. Comfortable room and great vibe in the place.

The hotel is well located but not right in the city. Parking is convenient just out the back door, and as it is monitored on CCTV the door was opened straight away so we didn't have to walk around to the front door. The breakfast was top notch also. Great value for money.

Very clean, good sized room. Staff professional and helpful. Very good food options

Great location on the river at Quayside. Hotel resturant was good for dinner. Room was spacious and breakfast very tasty. We would recommend this hotel when staying in Newcastle.

Clean, spacious and comfortable bed. Perfect for our city stay. Close to railway and town. Be wary if you have bad hips or knees as the bath shower combo is difficult. The bath side was very high and bath bottom very slippery. I’m surprised no accidents have occurred. I found it daunting and needed my husband’s help to get in and out. I believe they do have rooms with walk in showers, which sadly I was not aware of when I booked. Other than that issue it was perfect for our needs.