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Maldron Hotel Newcastle

Photo gallery for Maldron Hotel Newcastle

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Hypo-allergenic bedding, in-room safe, laptop workspace
Hypo-allergenic bedding, in-room safe, laptop workspace
Hypo-allergenic bedding, in-room safe, laptop workspace
Hypo-allergenic bedding, in-room safe, laptop workspace

Overview of Maldron Hotel Newcastle

VIP Access

Maldron Hotel Newcastle

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Newgate Street, Newcastle-upon-Tyne, England

Explore the area

  • Popular LocationSt. James' Park3 min walk
  • Popular LocationQuayside19 min walk
  • Popular LocationUtilita Arena Newcastle5 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)10 min drive

Choose dates to view prices

About this area

Newcastle-upon-Tyne

Located in Newcastle-upon-Tyne, Maldron Hotel Newcastle is in the city centre and near the airport. Chinatown and BALTIC Centre for Contemporary Art are cultural highlights, and some of the area's notable landmarks include Castle Keep and Tyne Bridge. Enjoy an event or a match at St. James' Park, and consider making time for Blue Reef Aquarium—a top attraction that's not to be missed. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.

What's nearby

  • Chinatown - 1 min walk
  • The Gate - 1 min walk
  • St. James' Park - 3 min walk
  • Quayside - 19 min walk
  • Utilita Arena Newcastle - 5 min drive

Getting around

  • Central Station - 7 min walk
  • Newcastle Central Station - 9 min walk
  • Newcastle (NCL-Newcastle Intl.) - 10 min drive

Restaurants

  • Grain & Grill Restaurant — 1 min walk
  • Grain & Grill Bar — 1 min walk
  • Tea Sutra - 2 min walk
  • Chilli Padi - 2 min walk
  • El Coto - 3 min walk

About this property

Maldron Hotel Newcastle

4-star Newcastle-upon-Tyne hotel in Newcastle City Center, near Chinatown
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a 24-hour front desk are on-site. All 265 rooms offer free WiFi, 24-hour room service and flat-screen TVs with digital channels. Other amenities available to guests include safes, phones and ironing boards.
Maldron Hotel Newcastle offers 265 forms of air-conditioned accommodation with a safe and an iron/ironing board. 32-inch Flat-screen televisions come with digital channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 8 for adults and GBP 6 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English

Business services

  • Coworking spaces
  • Meeting rooms 4

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Portable shower seat
  • Roll-in shower
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

More

  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
For bookings of 10 people or more, this property charges GBP 100 bond per room on arrival against damages and / or noise disruption to other guests which is refundable on departure providing there has been no issues during the stay.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 8 for adults and GBP 6 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Newcastle Newcastle-upon-Tyne
Maldron castle castleuponTyne
Maldron Hotel Newcastle Hotel
Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Hotel Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 408 out of 618 reviews
5 - Excellent 66%
Rating 4 - Good. 163 out of 618 reviews
4 - Good 26%
Rating 3 - Okay. 33 out of 618 reviews
3 - Okay 5%
Rating 2 - Poor. 11 out of 618 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 618 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness
This hotel is the perfect location, it’s right in the middle of everything. The room was spotlessly clean and the staff were really friendly, would definitely stay again.
Stayed 3 nights in Oct 2021

3/5 Okay

Travelled with family
Liked: Cleanliness
Quite a new hotel, which bills itself as four star but isn't. Expensive as it was Great North Run weekend but I'm used to that, however, room was small, no amenities in the bathroom except hand wash and shower gel, no bathrobes, could not get fresh milk instead of horrid UHT packets, no biscuits on hospitality tray, some unrepaired damage in room, calls to reception went unanswered, poor selection for vegetarians in the restaurant (we ended up ordering in instead), just a lacklustre experience. When I spoke to reception regarding the above upon checking out, I was quite snappily told that amenities were only provided in the superior rooms. When I remarked that it wasn't really a four star hotel then, the receptionist claimed that the service made it four star. So not answering the phone at reception is four star service then? For over £200 a night with no breakfast it was poor value; would not stay here again.
Stayed 2 nights in Sep 2021

3/5 Okay

Liked: Staff & service
Noise at night (Sunday) Very convenient
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Liked: Clean; Location good for restaurants and shops. Disliked: Overpriced for small room; Waiting for lifts (people confused by having to use their room key card).
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The beds and pillows were really super comfortable. The only downside was having and extra charge of £20 added to our bill for a meal and drink we didn't have, it was removed from the bill but it shouldn't have been added in the first place.'
Stayed 1 night in Aug 2021