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Holiday Inn Express Newcastle - Metro Centre

Photo gallery for Holiday Inn Express Newcastle - Metro Centre

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In-room safe, laptop workspace, iron/ironing board
In-room safe, laptop workspace, iron/ironing board
In-room safe, laptop workspace, iron/ironing board
Room Amenity

Overview of Holiday Inn Express Newcastle - Metro Centre

Holiday Inn Express Newcastle - Metro Centre

3 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Clasper Way, Newcastle-upon-Tyne, England

Explore the area

  • Popular LocationIntu15 min walk
  • Popular LocationChinatown6 min drive
  • Popular LocationUtilita Arena Newcastle9 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)11 min drive

Choose dates to view prices

About this area

Newcastle-upon-Tyne

Near a train station, Holiday Inn Express Newcastle - Metro Centre is in an area with great shopping. Chinatown and BALTIC Centre for Contemporary Art are cultural highlights, and some of the area's notable landmarks include Castle Keep and Gateshead Millennium Bridge. Looking to enjoy an event or a match while in town? See what's going on at St. James' Park.

What's nearby

  • Intu - 15 min walk
  • Chinatown - 6 min drive
  • The Gate - 6 min drive
  • Utilita Arena Newcastle - 9 min drive
  • St. James' Park - 13 min drive

Getting around

  • South Gosforth Station - 10 min drive
  • MetroCentre Station - 16 min walk
  • Newcastle (NCL-Newcastle Intl.) - 11 min drive

Restaurants

  • Great Room louge — 1 min walk
  • The Angel - 11 min walk
  • Ikea - 13 min walk
  • Pizza Hut - 14 min walk
  • Toby Carvery - 15 min walk

About this property

Holiday Inn Express Newcastle - Metro Centre

3-star Newcastle-upon-Tyne hotel in Swalwell, near Intu
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 134 rooms provide conveniences such as sofa beds and coffee makers, plus free WiFi and flat-screen TVs. Hairdryers, safes and showers are among the other amenities that guests will find.
Holiday Inn Express Newcastle - Metro Centre offers 134 forms of accommodation with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free continental breakfast available daily
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Polish

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Double sofa bed
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per stay
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard and Preferential Card; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
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Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
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Express Newcastle Metro Centre
Holiday Inn Express Newcastle Metro Centre
Holiday Inn Express Newcastle - Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre an IHG Hotel
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 489 out of 959 reviews
5 - Excellent 51%
Rating 4 - Good. 370 out of 959 reviews
4 - Good 39%
Rating 3 - Okay. 64 out of 959 reviews
3 - Okay 7%
Rating 2 - Poor. 26 out of 959 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 959 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The travel links are amazing 5 mins from the hotel is a bus stop and it basically allows travel anywhere. Complimentary breakfast included is always a plus and lovely staff
Stayed 5 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness
Nothing unique, just like travelodge facilities but the breakfast was awful, no choice not even fried egg or boiled egg . Not vegetarian friendly or vegan friendly very limited choice
Stayed 1 night in Aug 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the metro centre
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service
Friendly service from all staff. Good breakfast. Manager? Came around to ask if everything ok. Staff cleared and disinfected tables quickly after use
Stayed 4 nights in Aug 2021

5/5 Excellent

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who were extremely helpful.
Stayed 5 nights in Aug 2021