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Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.5/5 Wonderful
995 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationQuayside1 min walk
Popular LocationBALTIC Centre for Contemporary Art5 min walk
Popular LocationGateshead Millennium Bridge5 min walk
AirportNewcastle (NCL-Newcastle Intl.)20 min drive

Choose dates to view prices

  • Standard Double Room

    4.7/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsStandard Double Room
  • Standard Twin Room

    4.6/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsStandard Twin Room
  • Double Room, River View

    4.5/5 guest room rating

    Room amenities

    • 18 sq m
    • River view
    • Sleeps 2
    More detailsDouble Room, River View
  • Twin Room, River View

    4.8/5 guest room rating

    Room amenities

    • 18 sq m
    • River view
    • Sleeps 2
    More detailsTwin Room, River View
  • Superior Double Room

    4.7/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsSuperior Double Room
  • Superior Twin Room

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsSuperior Twin Room
  • Superior Double Room, River View

    4.8/5 guest room rating

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 2
    More detailsSuperior Double Room, River View
  • Junior Suite

    4.7/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsJunior Suite
  • Corner Suite

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsCorner Suite

About this area

Newcastle-upon-Tyne

Located in Newcastle-upon-Tyne, Malmaison Newcastle is near a train station. Newcastle-upon-Tyne Theatre Royal and O2 Academy Newcastle are cultural highlights, and some of the area's activities can be experienced at Quayside and Port Of Tyne. Looking to enjoy an event or a game? See what's going on at St. James' Park or Metro Radio Arena.

Map
Popular Location

What's nearby

  • Quayside - 1 min walk
  • BALTIC Centre for Contemporary Art - 5 min walk
  • Gateshead Millennium Bridge - 5 min walk
  • Sage Gateshead - 11 min walk
  • Tyne Bridge - 12 min walk

Getting around

  • South Gosforth Station - 6 min drive
  • Manors Station - 9 min walk
  • Newcastle (NCL-Newcastle Intl.) - 20 min drive

Restaurants

  • Brasserie — 1 min walk
  • Mal Bar — 1 min walk
  • Chez Mal - 1 min walk
  • Starbucks - 1 min walk
  • GUSTO Newcastle - 1 min walk

About this property

Malmaison Newcastle

4-star spa hotel, walk to Quayside
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service. All 122 rooms offer free WiFi and free wired Internet, plus 24-hour room service and plasma TVs with satellite channels. Minibars, coffee/tea makers and hairdryers are among the other amenities available to guests.
Malmaison Newcastle offers 122 forms of accommodation with minibars and a safe. Plasma televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Parking nearby: GBP 10 per day

Food and drink

  • Continental breakfast available for a fee daily: GBP 16 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Conference space (1259 square feet)

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
If your rate includes Breakfast it will include Continental Breakfast priced at GBP 16 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel.
Guests driving to the property should contact this property in advance for parking information.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 16 per person (approximately)
  • Nearby parking fee: GBP 10 per day
  • Pet fee: GBP 10.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne

Frequently asked questions

Can I cancel my reservation for free at Malmaison Newcastle and receive a full refund?
Yes, Malmaison Newcastle offers free cancellation on select room rates, because flexibility matters! Please refer to Malmaison Newcastle cancellation policy on our site for more details about any exclusions or requirements.
Is Malmaison Newcastle pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 10.00 per pet, per night.
How much is parking at this hotel?
This hotel doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight.
What time is check-out at Malmaison Newcastle?
Checkout is at 11:00 AM.
Where is this property located?
Situated in Newcastle-upon-Tyne, this spa hotel is steps away from Quayside and Gateshead Millennium Bridge. Sage Gateshead and Newcastle-upon-Tyne Theatre Royal are also within 15 minutes. Manors Station is 9 minutes by foot and Newcastle Central Station is 16 minutes.

Guest reviews

Overall score and ratings for Malmaison Newcastle

4.5
Wonderful
5 - Excellent
602
4 - Good
306
3 - Okay
59
2 - Mediocre
21
1 - Poor
7
4.5
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Lovely hotel & staff with fantastic river views

    Stayed the night the Government announced the pubs and restaurant closures so it was a strange atmosphere - nobody out on the usually bustling quayside. Had booked to stay as we were seeing a band although that was cancelled still decided to get away for the night and still glad we did. The staff were all fantastic and adhered to the social distancing and cleaning regulations as did all the guests. Restaurant was still open to residents that night and the food was amazing. I had the vegan pasta - usually nothing to get excited about - but it was so delicious. My husband had the fillet steak and it was cooked to perfection. Lovely friendly waiter and staff and they were all so helpful. Felt so sorry for them that they may be losing their jobs. Room was really nice - upgraded to river view - overlooked the millennium bridge so lovely view although a bit eerie under the circumstances. Reception staff brilliant - Dave was so helpful. Had booked an extra night when we arrived but decided to cancel under the circumstances and full refund given without a problem. Pricey bar drinks and rooms mini fridge but this is the norm especially in a 4 star hotel. Would definitely recommend and will definitely go back when things get back to normal. Stay say and indoors everyone!!

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020