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"I didn’t use these services the breakfast was excellent "

"Very convenient location. Clean room . Friendly staff . "

"Great, clean, does the job, walk to 2-3 terminal , has everything you need"

"Great stay"

"The check-in is tediously long. The rooms are quite warm. The hotel is a little bit rundown, but it’s OK. If you’re expecting vending machines ice machine, machines, laundry anything like that this is not the hotel for you. They also do not have air-conditioning and only some of the rooms have dressers for your clothes. "

"Excellent "

"Great location, I just wish they had a mini fridge."

"The staff were all pleasant, especially the duty manager, Kieran. There were a few poor service issues which were quickly addressed and more than made up for. Kieran personally came to my room to apologise and suggest a resolution. All the staff we spoke to were lovely, the doorman Martino was great. Breakfast was nice, with both halal sausages & cold meats and pork sausages & bacon offered, catering to most patrons. Views over kensington gardens were awesome. The rooms were in great condition and clean. The location is great, and we ventured out via tube, driving, and walking on various days. I'd happily stay here again, and will do so in the future."

"Good stay for a transfer using Terminsl 5 for departure g. "