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"Great value! Rooms are clean and up to date. Food is decent and along with the drinks, very reasonably priced. Incredibly friendly and helpful staff. I’d booked somewhere else in Kuta (Eden) but after digging deeper into the reviews, I’d realised there was something dodgy with its Star rating as the ones with actual stories to tell were negative and had pictures of the real room quality. The Kuna is genuinely lovely if you are looking for quality on a budget. "

"Enjoyed a relaxing stay in Bali. The hotel and facilities were clean perfect for us. Breakfast was delicious with a variety of options as the fresh juices really added to the island vibes. The staff were attentive and friendly. A great option and area for first timers."

"Exceptional property and the staff go above and beyond to ensure the stay is as best as possible. Truly a delight staying here. "

"An amazing resort Staff go above and beyond,from the security guards at the front entrance,to the cleaners Breakfast was fabulous as was their Buffet nights and general food Loved our plunge pool room Will definitely be booking our next stay here again"

"Amazing hotel, hospitality was amongst the best! Highly recommend."

"I requested something out of the box (a surprised “hello Kitty” theme upon check in to surprised my wife and daughter). They made a hello Kitty feature with some leafs and flower. That was amazing and something they don’t really need to fulfill my crazy request. But they did it and we appreciate it. What an unforgettable trip for our family "

"The breakfast was delicious. Some staff added the extra touch of offering us tea or coffee as we sat. Loved the little button to request our room got cleaned. Stunning view and the room was amazing! Lovely way to begin our holiday!"

"Easy to find and great room size and amenities "

"The entire stay at the Ritz was fantastic from beginning to end. The staff was very pleasant and helpful every step of the way. They helped us with dinner recommendations, getting the shuttle to Bali Collection, booking the hydro pool and making reservations. Room service was great. The AC worked fantastic, beds were comfy. "