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"Nice n new decoration - very comfortable! I really like the onsen"

"Room is clean, we had very peaceful sleep. The breakfast buffet is excellent food and variety. Our check in was very late at 1 am but the front desk gentleman is very helpful, in providing where to park and is welcoming to my daughter and me. The buffet on 16 th floor has very nice window glass view overlooking the mountains."

"Clean, comfortable hotel in an ideal location. The breakfast buffet includes a lot of traditional Japanese dishes and is just outstanding. "

"The location is super convenient right near the station. A lot a food options that are affordable. The AC works great. The room is okay but nothing bad about it"

"This was perfect from check in to check out. Staff met us at the front gate, check in was easy with Kato helping us with dinner reservations and explaining where the onsen, reading room and other services were located. Breakfast and dinner were exceptional... all of the staff were so attentive. Arina was so lovely too. The food was incredible, delicious and tasty. The room was spacious and the bathroom with the private onsen was perfect. Our stay was perfect... Highly recommend staying...

"We loved our stay at the Hakuba Marriott! It had a great gym, the in room onsen was perfect after a day on the slopes and the staff were so friendly. It was walkable to the main drag and provides a shuttle to the ski resorts right out front. It was nice to come back and enjoy a drink at the bar after dinner. We cannot wait to stay here again!"

"Excellent location for a quick trip to Zenkoji Temple and a very good bargain. The only issues are the stairs being steeper than most people are likely used to, and the futons can give you a stiff back. The price is nice in that it gives you the ability to try out the Ryokan experience without committing to a heavy price tag."

"Close to ski station"

"Lovely room and delicious breakfast "

"My partner and I were absolutely blown away when we arrived at this property in the middle of a snow season. I can’t even describe it beauty. Everything was conveniently, with a light lunch/dinner provided at no charge. It was so nice to come home from a day at the slopes and eat amazing warm food! They also provide afternoon tea with wine, where you can overlook a gorgeous view. Complimentary private onsens was another highlight. The rooms were spacious, very clean and had heated floors....

"The location is outstanding, just a few steps from Nagano Station. The reception staff member was efficient and professional. The hotel is old, faded, and tired, suffering from years of deferred maintenance. However, given its location, it is value for money. "

"The carpet was old and smells badly. "

"Friendly, warm and homely. In the middle of the action with all the ski shuttles and ski hire etc almost at the front door. Also a lovely hot spar bath after a day on the slopes. Owner friendly and helpful. "

"Near eating place and bus stops to ski resort"