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"Great property. Close to ski resorts and easy to get around "

"Fantastic location right near lifts. Had heavy snow just befored we arrived so was fantastic. Joanie was super helpful from onli e check in till we were dropped off at the train station.gave very informative knowledge of what to do in the area and where various places were. Highly recommend to stay here."

"外資系かな？と思いきや嬉しい対応をしてくれる素晴らしい施設でした。 プレゼントのお米が美味しくてさらに感動しました！ 焼き鳥屋さんのお料理もとても美味しかったです！"

"A great apartment with stunning view, friendly and helpful staff, good location. "

"Great hospitality, spacious room, cleanliness, great variety of food at breakfast buffet, lovely Onsen, all in all a great experience!"

"It's a wonderful hotel. Very clean, services were excellent. My family including the kids enjoyed staying thoroughly. Very close to our ski school, easy to find. Highly recommended."

"The location is very good and convenient to the train station- 3min walk. The view from the property is amazing. The room was very spacious and with fantastic view too. Staff is super friendly. Included dinners were excellent. Breakfasts was good enough."

"There was a stain on the tatami floor. It also seems to be the season when small insects or cockroaches appear. Despite staying on a high floor with no windows open, I noticed these bugs in the common areas. It would be good if the staff could address this issue rather than letting them roam freely in those spaces."

"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."

"部屋にはベッドと畳の上にテーブルがある部屋だったのでくつろげました。カビ臭いにおいがするのは気になりましたが掃除は行き届いていました。温泉はとても良かったです。"