Search Cancun Condo Resorts

"The breakfaat was fresh, but was missing essentials like sausages and bacon. There was no meat options. Also, would bw good to have take-away cups for coffee. "

"The room was not clean when we arrived. There were dead bugs and used stuff. The hotel clearly needs some remodeling. The floors are broken and dirty, the shower was dirty and few water came out. In general outdated. The hotel is not ready to be fully booked. Restaurants had hours and hours of waiting. I waited up to two hours to get sorted only to find half of the menu unavailable when sat. The staff is very very rude when asked a simple question. "

"Staff is amazing!"

"Lovely stay, staff was friendly and attentive, special shoutout to Samara who works the omelette station, her kindness made our mornings. "

"."

"Close to the airport - perfect quick stop for the night, and a late night oxxo 30 second walk away."

"good place to start with many activities. Restaurants 10/10 "

"NOT ALL INCLUSIVE Please be mindful that this is not all inclusive… So if you’re buying the all-inclusive, do not expect there to be EVERYTHING included. You will pay $12 for a iced coffee You will pay $10 for ice cream Room service is not included. You will pay extra for that. There is no mini fridge that is stocked, this is a room service charge if you need drinks or refreshments. If you’re coming from a colder climate to your room will stay at 19°C, which is summer weather… We had to buy a fan for the room because they wouldn’t accommodate us in sending one to the room. As a Canadian 19°C is treacherous to sleep in. The AC pad is locked at 19° and they do not make accommodations to make it lower. Dealing with the operator when you dial 0 is absolutely terrible. We had one guy named Alejandro who took our room service order and didn’t process it and had the audacity to lie to his boss saying that he never took our call. So we waited three hours for room service when they guarantee 45 minutes satisfaction which the 45 minutes is absolute trash that never actually happens. It’s always an hour or an hour and a half. You still have to pay after 45 minutes… when we voiced our concerns, he hung up on us and then we asked to talk to management and management, accommodated and apologized and so we got him again the next day and he hung up on us again. Amazing service! Very nice man. Services kept changing on us… do not stay here "

"Friendly staff"