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Featured image
On the beach, white sand, sun-loungers, beach towels
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.1/5 Very Good
1,437 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Map

Explore the area

Popular LocationCancun Convention Center5 min walk
Popular LocationForum Beach7 min walk
Popular LocationGaviota Azul Beach7 min walk
AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive

Choose dates to view prices

  • Junior Suite, Ocean View

    4/5 guest room rating

    Room amenities

    • 44 sq m
    • Sleeps 4
    More detailsJunior Suite, Ocean View
  • Standard Room, Ocean View

    3.9/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsStandard Room, Ocean View
  • Standard Room

    3.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsStandard Room
  • Standard Room, Sea View

    4.3/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsStandard Room, Sea View
  • Junior Suite, Sea View

    5/5 guest room rating

    Room amenities

    • 44 sq m
    • Sleeps 4
    More detailsJunior Suite, Sea View
  • Standard Room, Ocean View

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsStandard Room, Ocean View
  • Standard Room, Ocean View

    4.2/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsStandard Room, Ocean View
  • Suite, Ocean View

    Room amenities

    • 50 sq m
    • Sleeps 2
    More detailsSuite, Ocean View
  • Standard Room, Ocean View

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsStandard Room, Ocean View
  • Junior Suite, Ocean View

    Room amenities

    • 44 sq m
    • Sleeps 4
    More detailsJunior Suite, Ocean View
  • Suite Ocean View

    Room amenities

    • 50 sq m
    • Sleeps 2
    More detailsSuite Ocean View
  • Junior Suite, Ocean View (B2C)

    Room amenities

    • 44 sq m
    • Sleeps 4
    More detailsJunior Suite, Ocean View (B2C)
  • Standard Room, Ocean View (B2C)

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsStandard Room, Ocean View (B2C)
  • Suite, Ocean View (B2C)

    Room amenities

    • 50 sq m
    • Sleeps 2
    More detailsSuite, Ocean View (B2C)

About this area

Cancun

Located on the beach, Riu Cancun All Inclusive is in Cancun's Zona Hotelera neighbourhood, an area with good shopping. The area's natural beauty can be seen at Tortuga Beach and Forum Beach, while Cancun Interactive Aquarium and Aquaworld are popular area attractions. Dolphin Discovery and Ventura Park Cancun are not to be missed. Looking to get your feet wet? Scuba diving and parasailing adventures can be found near the property. Our guests love the resort's location for the nightlife.

Map
Popular Location

What's nearby

  • Cancun Convention Center - 5 min walk
  • Forum Beach - 7 min walk
  • Gaviota Azul Beach - 7 min walk
  • Chac Mool Beach - 10 min walk
  • Cancun Golf Club at Pok Ta Pok - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • Miramar — 1 min walk
  • La Toscana — 1 min walk

About this property

Riu Cancun All Inclusive

Beach spa retreat, walking distance from Cancun Convention Center
Catch some rays at the beach or spend the day relaxing at Riu Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 569 rooms feature modern comforts such as flat-screen TVs with satellite channels, along with free WiFi. Balconies, minibars and free bottled water are among the other amenities available to guests.
Riu Cancun All Inclusive offers 569 forms of accommodation with minibars and a safe. Rooms open to balconies. 32-inch Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cancun resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Scuba-diving lessons
Snorkelling
Surfing/boogie boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 6 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Shopping
  • Snorkelling
  • Hot tub
  • Surfing/boogie boarding
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Computer station
  • Conference space

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in between 4:00 PM and 11:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night, up to 20 nights.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 21 years old.
  • Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Individually wrapped food options are available for breakfast, lunch and dinner.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Cancun All Inclusive
Riu All Inclusive
Riu Cancun
Riu
Riu Cancun Mexico
Rui Cancun
Riu Cancun Hotel Cancun
Cancun Riu Hotel
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Riu Cancun All Inclusive and receive a full refund?
Yes, Riu Cancun All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Riu Cancun All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Riu Cancun All Inclusive have a pool?
Yes, this property has 4 outdoor pools.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Riu Cancun All Inclusive?
Self-parking is free at this property.
What time is check-in at Riu Cancun All Inclusive?
Check-in is from 4:00 PM to 11:30 PM.
What time is check-out at Riu Cancun All Inclusive?
Checkout is at 11:00 AM.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, surfing/boogie boarding, volleyball and more.
Where is Riu Cancun All Inclusive located?
Located in Zona Hotelera, this beachfront resort is next to a golf course and within a 5-minute walk of Caracol Beach and Cancun Convention Center. Forum Beach and Gaviota Azul Beach are also within 10 minutes.

Guest reviews

Overall score and ratings for Riu Cancun All Inclusive

4.1
Very Good
5 - Excellent
687
4 - Good
425
3 - Okay
176
2 - Mediocre
76
1 - Poor
73
4.2
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything very sanitized and everyone was super nice.

Stayed 2 nights in Jul 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean property. Staff is constantly cleaning and sanitizing due to Covid19. Went with group of 14 and everyone was pleased.

Stayed 6 nights in Jun 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice lobby area, nice service, lots of cleaning and desinfeting. The views are stunning. Room was a little outdated and AC was not cooling as it should.

Stayed 6 nights in Jun 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was rude!! The rooms were dated and not very nice. The property was not very clean. AC didn't work well!!

Stayed 5 nights in Jun 2020

4/5 Good

    Nice location. Average food. Pools are nice.

    Stayed 6 nights in Jun 2020