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Overview of Occidental Costa Cancún All Inclusive

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Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers

Occidental Costa Cancún All Inclusive

3.5 out of 5

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationTurtle Beach5 min walk
    Popular LocationLangosta Beach14 min walk
    Popular LocationJardín del Arte19 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive

Choose dates to view prices

  • Double Room (Single occupancy)

    4.1/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 1
    • 1 King Bed
    More detailsDouble Room (Single occupancy)
  • Double Ocean Front - Single occupancy

    Room amenities

    • 33 sq m
    • Sea view
    • Sleeps 1
    • 1 King Bed
    More detailsDouble Ocean Front - Single occupancy
  • Double Room, Oceanfront

    4.1/5 guest room rating

    Room amenities

    • 33 sq m
    • Sea view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsDouble Room, Oceanfront
  • Double Room

    3.6/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsDouble Room
  • Junior Suite Ocean Front View with hot tub - 2 adults

    Room amenities

    • 77 sq m
    • Ocean view
    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsJunior Suite Ocean Front View with hot tub - 2 adults
  • Junior Suite Ocean Front View with hot tub - Single Occupancy

    Room amenities

    • 77 sq m
    • Ocean view
    • Sleeps 1
    • 1 King Bed
    More detailsJunior Suite Ocean Front View with hot tub - Single Occupancy
  • Double with Terrace - Single occupancy

    Room amenities

    • 33 sq m
    • Sleeps 1
    • 1 King Bed
    More detailsDouble with Terrace - Single occupancy
  • Double Room, Terrace

    3.8/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsDouble Room, Terrace

About this area

Cancun

Located in Cancun's Zona Hotelera neighbourhood, Occidental Costa Cancún All Inclusive is near the airport and on the beach. La Sagrada Familia Parish and El Rey Ruins are notable landmarks, and travellers looking to shop may want to visit Puerto Cancun Marina Town Center and Plaza Las Americas. Travelling with kids? Don't miss Garrafon Natural Reef Park and Cancun Interactive Aquarium. Looking to get your feet wet? Scuba diving and waterskiing adventures can be found near the property.
Popular Location

What's nearby

  • Turtle Beach - 5 min walk
  • Las Perlas Beach - 12 min walk
  • Langosta Beach - 14 min walk
  • Jardín del Arte - 19 min walk
  • Tortuga Beach - 7 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • La Claraboya — 1 min walk
  • México Lindo — 1 min walk
  • Cocos and Grill - 11 min walk
  • La Dolce Vita - 4 min drive
  • Rolandi's - 4 min drive
View map

About this property

Occidental Costa Cancún All Inclusive

Beach spa retreat, walking distance from Turtle Beach
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 133 rooms provide free minibar items, room service and plasma TVs. Other amenities available to guests include coffee/tea makers, ceiling fans and hairdryers.
Occidental Costa Cancún All Inclusive offers 133 forms of accommodation with a safe and a hairdryer. Plasma televisions are featured in guestrooms. Coffee/tea makers and free minibar items are provided. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Cots/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the property include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals, snacks and beverages included
Room service during certain hours (limited menu)

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of National Guidelines for reopening Tourism (Mexico)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • All meals, snacks and beverages included
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Outdoor pool
  • Parasailing
  • Shopping
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's club
  • Dry cleaning service
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Linens

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún All Inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Occidental Costa Cancún All Inclusive and receive a full refund?
Yes, Occidental Costa Cancún All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Occidental Costa Cancún All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Occidental Costa Cancún All Inclusive?
As of 24 Jan. 2021, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on 28 Jan. 2021 start from AU$219, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Occidental Costa Cancún All Inclusive have a pool?
Yes, this property has an outdoor pool.
Is Occidental Costa Cancún All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Occidental Costa Cancún All Inclusive?
Self-parking is free at this property.
What time is check-in at Occidental Costa Cancún All Inclusive?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Occidental Costa Cancún All Inclusive?
Checkout is at 11 AM.
Does Occidental Costa Cancún All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Occidental Costa Cancún All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included.
Where is Occidental Costa Cancún All Inclusive located?
This Zona Hotelera resort is on the beach, 1.7 mi (2.8 km) from Puerto Cancun Marina Town Center, and within 6 mi (10 km) of Plaza Las Americas and La Sagrada Familia Parish. Las Plazas Outlet Cancun and La Isla Shopping Mall are also within 9 mi (15 km).
3.9
Good
Rating 5 - Excellent. 440 out of 1024 reviews
5 - Excellent 43%
Rating 4 - Good. 315 out of 1024 reviews
4 - Good 31%
Rating 3 - Okay. 124 out of 1024 reviews
3 - Okay 12%
Rating 2 - Poor. 67 out of 1024 reviews
2 - Poor 7%
Rating 1 - Terrible. 78 out of 1024 reviews
1 - Terrible 8%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I paid for an all inclusive adults only package... when we got there only 2 out of 4 restaurants were operating at a time, kids everywhere and we were told by one of the bar attendants that only house tequila was available and everything else was an up charge. The food wasn’t good... BUT some of our waiters took great care of us to make sure that we would enjoy what we could! A special thanks to Alfredo Gil, he was so sweet and paid such close attention to the minor details in our orders, coached the chefs to make sure the orders were correct and everything! The only time we had great food was when he took our orders! BUT, I will say the majority of the staff were nice! So I can’t say that it was too bad of the experience otherwise.
Stayed 4 nights in Jan 2021

3/5 Okay

Stayed 1 night in Jan 2021

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds weren’t too comfy but the view was amazing the staff was super friendly and helpful also the food isn’t that good
Stayed 2 nights in Jan 2021

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
the beach itself wasn’t good, small and smelly, but the staff were really attentive
Stayed 4 nights in Dec 2020

4/5 Good

Stayed 3 nights in Dec 2020

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