Occidental Costa Cancún All Inclusive

Photo gallery for Occidental Costa Cancún All Inclusive

Primary image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers

Overview of Occidental Costa Cancún All Inclusive

Occidental Costa Cancún All Inclusive

3.5 star property

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationTurtle Beach5 min walk
  • Popular LocationLangosta Beach13 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)30 min drive
  • Popular LocationNorte Beach101 min drive

Choose dates to view prices

About this area

Cancun

Occidental Costa Cancún All Inclusive is located in Zona Hotelera, a neighbourhood in Cancun, and is near the airport and on the beach. La Sagrada Familia Parish and El Rey Ruins are notable landmarks, and travellers looking to shop may want to visit Puerto Cancun Marina Town Center and Plaza Las Americas. Travelling with kids? Don't miss Aquaworld. Spend some time exploring the area's activities, including golfing.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Turtle Beach - 5 min walk
  • Las Perlas Beach - 12 min walk
  • Langosta Beach - 13 min walk
  • Tortuga Beach - 9 min drive
  • Norte Beach - 101 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • Carnitas Michoacan - 4 min walk
  • Cocos and Grill - 10 min walk
  • La Dolce Vita - 4 min drive
  • Padrino's Pizza Express - 5 min drive
  • La Playita Restaurante Bar Cancun - 5 min drive

About this property

Occidental Costa Cancún All Inclusive

Beach spa retreat, walking distance from Turtle Beach
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. All 358 rooms provide in-room free WiFi, free minibar items and plasma TVs. Other amenities available to guests include coffee makers, ceiling fans and hairdryers.
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and a safe. Plasma televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the property include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar

Things to do

  • Access to nearby outdoor pool
  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún All Inclusive All-inclusive property

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 654 out of 1496 reviews
5 - Excellent 44%
Rating 4 - Good. 409 out of 1496 reviews
4 - Good 27%
Rating 3 - Okay. 193 out of 1496 reviews
3 - Okay 13%
Rating 2 - Poor. 106 out of 1496 reviews
2 - Poor 7%
Rating 1 - Terrible. 134 out of 1496 reviews
1 - Terrible 9%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
it was very close to the beach i loved it
Stayed 4 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff is very friendly and helpful, the all inclusive (open bars) is a plus, which attracks a younger crowd, but it was okay. The buffet restaurant was good with a daily change on the menu. If you like waves and are a beach goer, this is not your hotel, no waves, not much sand and restrictive ocean area for swimming.
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, it was well maintained and clean , the staff was friendly and helpful. The view was awesome. The area around the resort was convenient and safe.
Stayed 7 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the configuration of the property
Stayed 3 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay.. Staff was pleasant and helpful.. food was average, drinks watered down. Had difficulty with room at first, but eventually given another room.. Room was nice. Beach side wasnt inviting.
Stayed 3 nights in Apr 2022