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"Everything was convenient and clean! Hot tub views of the lake were unreal! 10/10"

"What a gem! We loved our stay at the Moose Hotel, we’ll definitely be back! "

"It was a great stay. Easy to get on and off highway. Near Banff. "

"Manage your expectations. These are cabins, it’s a short season and the nightly rate is up to 50% less than most. It’s not a 4 or 5 star hotel. But it’s fun, great for the kids, you can have a campfire at your cabin or there is a main area. Good WiFi and you can cook your own food. "

"Great facilities."

"We really liked our one bed condo loft at Lake Louise and it worked pretty well for our group of seven which spanned three generations. The room was clean and comfortable and our kids loved the bunkbed. We did use the pool facility. This was lots of fun. We were very pleased to make use of the on-site laundry facilities for a mid vacation clothes refresh. We did go to Lake Louise around 9:30 PM the night we arrived. We were easily able to park for free in the lake Louise parking lot and see the beautiful lake with only three or four people around us and we got some great sunset photos overall, I highly recommend the lake Louise in The staff friendly and there are lovely amenities in the hotel "

"Front desk staff were very friendly and very helpful "

"Food limited options and bed are poor quality "

"I wasn’t sure I made the right choice when booking a hotel in Banff. I mean, there are so many! When we arrived, I realized this is the first hotel when you come into the town. Why that was so awesome? We were able to ride the ROAM bus around the town for free (Otter Hotel gives you free passes) and the pickup (first stop) is right across the street. We were always the first on and able to get a seat. We spent 4 nights here and I am usually homesick and missing my bed. Not this time! The bed and pillows were the best I have ever slept on (former AAA hockey travel mom here)! The rooms were SPOTLESS, like, I felt okay walking around without my socks on in the room. The dining was good for breakfast and the hot tub was soooo relaxing at night when the temps dropped. The staff was always welcoming us back after a long day of hiking or shopping. The garage is also covered/inside so your vehicle is covered the entire time. I will definitely stay here again when we return to Banff. "