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"Alina who checked us in was amazing. She was everything you’d want to experience getting to a hotel at check in "

"We had a wonderful stay, with a late night check in, after a challenging day of travel. Everyone was pleasant and helpful. The rooms are extremely comfortable and clean. We were able to secure a late check out before returning to the airport for the final leg of our travels. Thank you for the pleasant stay. "

"yes, it was excellent "

"As always, a pleasant stay."

"Everything was great! "

"The staff and amenities are always excellent!"

"Clean room, wonderful amenities and great food!"

"Location is great with onsite parking. I was able to check in well ahead of the “regular” check in time without issue"

"We have stayed at the Novotel around 10-15 times. We stay every year for the Distillery Christmas Market, and the location is hands down my favourite in Toronto. I have booked a number of rooms here from their basic king room to their suites, and each time I’ve been satisfied. The rooms are clean and well maintained, the bed has always been comfortable, and we have never had an issue with water pressure or broken items in the room. The hotel has great amenities, the pool is a nice touch as well as the gym, although I must admit I have only used these features a handful of times. Overall, the hotel is well maintained, and I have never had an issue with the quality of the hotels rooms or amenities. The main reason I keep coming back to this hotel is the location. With union station less than 5 minutes away, the city really feels at your front door. Whether you are catching a show at the Sony centre, a hockey game at Scotiabank arena, or just visiting the city for fun, every event feels close to the Novotel. I love this hotel, and I truly mean that. Some of the best moments in my life have happened because I chose to stay here. It’s not top of the line luxury, but I promise you if you stay here, you’ll leave the city feeling fulfilled. This truly is a fantastic location. "