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"casino staff very helpful each time I’m here to visit. Always make me feel at home"

"Mold on pillows. Receiving daily service and didn’t notice until was packing to leave."

"The staff was incredibly friendly and efficient, especially the front desk they let me check in early specially the house keeping there very friendly all the staff are very nice my kids love them!"

"Great"

"This is a great hotel in Cebu , all staff very friendly and helpful, can’t speak highly enough of this hotel and highly recommend."

"This is a quality property, exceptional hotel accommodations. The staff is outstanding whatever you need they will accommodate you. Food quality better than even one could expect. Another perk is that they provide a shuttle from Mac 10 airport to the hotel and back. The schedule will fit your stay. You’ve got the SM model right five minutes away. This is an experience that everyone should enjoy"

"Excellent "

"Cleaning staff was excellent - room was cleaned every day with fresh towels supplied daily. Staff was friendly but I would suggest that reception staff get familiar with the surrounding area to advise guests of what and how to get to known destinations. They shouldn’t be saying that they don’t know as they don’t live in the area. Breakfast was good although the potatoes were stale every morning (personally found the meals a trifle bit too salty, but it could just be my palate). I was very disappointed that the pool was closed for maintenance as I booked this hotel because it had a rooftop pool. Personally, I was not too impressed with there being a charge for everything (I was allergic to the brand of tea used and they wanted to charge me extra for another brand over and above the price I had already paid, luckily I carried my own). If you like hot showers despite the heat outside then you will be disappointed ☹️.Also, our shower had no door so the bathroom floor and mat got wet after every shower. On the plus side - the elevator works very well. There’s huge smiles on the faces of most staff members. There are plenty of charging points in the room."

"Enjoyed our stay here! The property was in great shape, clean, and the room was very nice. The hotel is attached to the mall so there were a lot of dining and shopping options close by. It is also pretty close to the port and tourist sites around Cebu. Would stay again. "