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"Tiny rooms. Floors felt dirty. No proper restaurant or bar like there used to be. Would not return. "

"I loved the location of property. Accessible to London tower area and great river views. Rooms are large by London standards but entire property and rooms are very aged and elevators very slow. I think the property has not had a major renovation in 30+ years. Bring your own soap, shampoo and conditioner. No soap - only a combo shampoo and bath wash. All products very watery and cheap."

"Great location and excellent value for money"

"Perfect stay - lovely property"

"Very clean very welcoming staff "

"Hard to switch the water tap the outlet is not properly connected "

"Got there at 1:30pm, room not available. Understandable, website quotes 3:00 check-in. Returned at 3, room still not available. Was offered room in basement. Did not want this. Was given other room on first floor. Took this. The "Roost" room was very small. Could barely fit 2 suitcases on the floor. Hot water did not work. Told to go to another room to take a shower. Next morning we had to pack up leave luggage in hotel storage. Pay for coffee station did not work. Returned from touring and got new room. Hot water worked. On-line keys did not work. Was given key card. Asked for "do not disturb" hanger. Told there were all out and they were in process of ordering more. No TV remote in room. Had to request one. Next morning, pay for coffee station still not working. In-room coffee machine did not work."

"It was ok"

"Had the best stay! The staff were very friendly and made the experience even better. Would definitely recommend."