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"Room clean and service is okay"

"The only downside to the hotel is the lack of parking. Whilst you can pre-book reserved parking at the railway station it's a 5 minute walk away, so not ideal with luggage, particularly if it's raining. However, that won't put me off staying again as everything else about it is wonderful! Our room, which was an executive king size, was lovely and big and the bed was very comfortable and much bigger than our king size bed! The breakfast is self service and has a wide variety of pastries and cooked breakfast and even has a pancake maker, which I didn't try but I might next time! We ate in the restaurant one night and the food was very nice, with a good choice. The views of the river from the restaurant are lovely. We stayed because we were going to Windsor races and you can't get any closer to the promenade to catch the boat to the races! We also managed to get a last minute booking to go the Theatre Royal, which is a couple of minutes walk away. The hotel really is in a perfect position! All I would say is that if you struggle with stairs, make sure that you ask for a room on the level, or in their courtyard building rather than the main building. The main building doesn't have lifts (it's listed) and the stairs are windy. I will do that next time we go because my knees will thank me! We have stayed at two other hotels in Windsor, but I think that we will be staying here from now on. I don't think that it can be beaten for comfort, food and it's position."

"The staff was great! Super friendly. I really enjoyed the breakfast and the espresso machine which also happened to make tasty hot chocolate. I will return to this hotel on my next trip ."

"It was fine, did not use car or breakfast "

"Another wonderful stay! Rooms and bathrooms are stunning and ultra clean. I received a complementary upgrade to a king room both times as part of being on platinum level of Expedia, gorgeous and spacious. Staff are warm and very attentive and spa is beautiful! Plenty of dining options too. "

"Very nice hotel with clean rooms and comfortable beds.Really friendly and helpful staff.I will certainly recommend this lovely hotel."

"The staff were pleasant and helpful when we asked for extra tea bags. Bed comfortable, room warm and a guest controllable heater. "

"Wonderful staff "

"Easy Check in. Spacious room"