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Sheraton Heathrow Hotel

4.0 star property
Guests find a peaceful retreat in this eco-certified hotel with lush gardens, while the on-site steakhouse serves up delicious local flavors throughout the day.

Choose dates to view prices

The Sheraton Heathrow Hotel, near Thorpe Park and Windsor Castle, offers a quiet escape with an art gallery and garden. Enjoy British dishes at the Cast Iron Bar & Grill, high-speed WiFi, and on-site car rentals. Guests love the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$150
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(122 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 Queen Bed

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Near a metro station, Sheraton Heathrow Hotel is in Heathrow Villages, a neighbourhood in West Drayton with good airport proximity. The area's natural beauty can be seen at Royal Botanic Gardens, Kew and Richmond Park, while Thorpe Park and LEGOLAND® Windsor are popular local attractions. Looking to enjoy an event or a match while in town? See what's going on at Twickenham Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our West Drayton travel guide
Map
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ

What's nearby

  • Windsor Castle featuring heritage architecture and a castle
    Windsor Castle
    11 min drive - 11.9 km
  • Lego Shuttle.
    LEGOLAND® Windsor
    15 min drive - 18.5 km
  • Hyde Park featuring a garden, a river or creek and watersports
    Hyde Park
    55 min drive - 28.2 km
  • Thorney Park
    4 min drive - 3.7 km
  • Platinum Jubilee Leisure Centre
    11 min drive - 6.7 km

Getting around

  • West Drayton Station
    6 min drive
  • Station A Station
    20 min walk
  • Heathrow Airport (LHR)
    4 min drive

Restaurants

  • Gordon Ramsay Plane Food
    6 min drive
  • Pret A Manger
    7 min drive
  • Starbucks
    7 min drive
  • Wagamama
    7 min drive
  • Costa Coffee
    6 min drive

About this property

Sheraton Heathrow Hotel

Upscale hotel near Windsor Castle
Located close to Thorpe Park, Sheraton Heathrow Hotel provides an art gallery on-site, dry cleaning/laundry services and car hire on-site. The on-site British cuisine steakhouse, Cast Iron Bar & Grill, offers breakfast, dinner and happy hour. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A bike on-site, express check-out and express check-in
  • A vegetable garden, a water dispenser and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 426 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and offices. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • LCD TVs with cable channels
  • Wardrobes/cupboards, free infant beds and free tea bags/instant coffee

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Bus station shuttle (surcharge)
  • Parking on site (GBP 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cast Iron Bar & Grill
  • The Lobby Bar

Things to do

  • Art gallery
  • Bicycles
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 18.50 per person
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Airport shuttle fee per child: GBP 11.00 (return)
  • Self-parking fee: GBP 15 per day (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Heathrow Hotel Sheraton
Heathrow Sheraton
Heathrow Sheraton Hotel
Hotel Sheraton Heathrow
Sheraton Heathrow
Sheraton Heathrow Hotel
Sheraton Hotel Heathrow
Sheraton Heathrow Hotel West Drayton, Greater London
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow West Drayton
Greater London
West Drayton Sheraton
Sheraton West Drayton
Sheraton Heathrow Hotel Hotel
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow Hotel Hotel West Drayton

Frequently asked questions

Is Sheraton Heathrow Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Sheraton Heathrow Hotel?

As of 5 Mar 2026, prices found for a 1-night stay for 2 adults at Sheraton Heathrow Hotel on 13 Mar 2026 start from AU$150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Heathrow Hotel?

Self-parking is available for GBP 15 per day.

What time is check-in at Sheraton Heathrow Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Heathrow Hotel?

Checkout is at noon.

Does Sheraton Heathrow Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of GBP 6.00 per person applies.

Where is Sheraton Heathrow Hotel located?

Located in Heathrow Villages, this hotel is within 9 mi (15 km) of Windsor Castle, Twickenham Stadium and Thorpe Park. Royal Botanic Gardens, Kew and Windsor Racecourse are also within 9 mi (15 km). Station A Station is 20 minutes by foot and Station B Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Heathrow Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 571 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Very warm welcome, beautiful room, great breakfast
Stayed 1 night in Jan 2026

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet hotel, cleanliness very good.
Stayed 1 night in Jan 2026

8/10 Good

Caroline

Liked: Amenities
Disliked: Property conditions & facilities
Friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Fine just one night brief stay. Comfortable room
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, room a decent size and shower great (always important) restaurant and staff very good
Stayed 1 night in Oct 2025

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Very convenient for terminal 5, comfortable stay
Stayed 1 night in Oct 2025

10/10 Excellent

Balu Mahendra

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, a special shoutout to the staff at the dining area. I was travelling with my 4year old who is a very picky eater. The staff were very accommodating. I would be coming back for sure.
Stayed 2 nights in Dec 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional, helpful, and attentive, especially Elisa and Jay. Because of Elisa I now form part of the Sheraton family. Jay, in turn, helped me reserved a shuttle to the airport in no time.
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were professional and accommodating with making my room available early after my overnight international flight.
Stayed 7 nights in Oct 2025

10/10 Excellent

B

Liked: Cleanliness, amenities, property conditions & facilities
Very good clean and exemplary.
Stayed 1 night in Nov 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a bit tired looking but a clean and comfortable place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and comfortable room.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Fantastic service from Jason at check in, great room and the most comfiest bed I've ever slept in
Stayed 1 night in Sep 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel exceeded my expectations. Very clean and staff was extremely helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Louise

Liked: Staff & service
Tired hotel - desperately needs renovating - pleasant staff. I won’t stay again unless I have to.
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good experience at the Sheraton Heathrow. The room was nice, there was a good restaurant there. Jason checked us in and he was super helpful in many ways!
Stayed 1 night in Sep 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed over night very good food and drinks in the bar room was very pleasant we got the bus right outside to the airport
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet. Convenient location. Transport to Heathrow easy to access.
Stayed 1 night in Sep 2025

10/10 Excellent

Cheri

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, Cast Iron Grill was fabulous with a wonderful staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

Marion

Liked: Amenities
Massive room friendly staff good value
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for flight from Heathrow

Excellent hotel, large room and comfortable bed.
Stayed 1 night in May 2025

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
I selected this hotel because it was close to Heathrow airport. I did not see anyplace nearby, such as a pub, but I did not ask. They had a fantastic kiosk in the lobby to book shuttles. I used it twice and was pleased both times. Staff were courteous and very helpful. I chose to prepay breakfast and that was perfect for me. The bar in the hotel serves food as well. Overall, I was very pleased with my stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
It is next to the airport so limited shops etc around area but there is a petrol station with good options for snacks and food as well as a Mc Donald’s if you don’t fancy eating at the hotel restaurants.
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Very pleasant, helpful and efficient receptionist. Club Lounge lovely with excellent selection of snacks and drinks. Very relaxing after travelling.
Stayed 1 night in Jul 2025