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DoubleTree by Hilton London Heathrow Airport

Photo gallery for DoubleTree by Hilton London Heathrow Airport

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In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi

Overview of DoubleTree by Hilton London Heathrow Airport

DoubleTree by Hilton London Heathrow Airport

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
745 Bath Road, Cranford, Hounslow, England

Explore the area

  • AirportLondon (LHR-Heathrow)6 min drive
  • Popular LocationHyde Park21 min drive
  • Popular LocationBuckingham Palace23 min drive
  • Popular LocationPiccadilly Circus25 min drive

Choose dates to view prices

About this area

Hounslow

DoubleTree by Hilton London Heathrow Airport is located in Cranford, a neighbourhood in Hounslow, and is near the airport and near a metro station. The area's natural beauty can be seen at Hyde Park and Richmond Park, while Thorpe Park and Natural History Museum are popular area attractions. Check out an event or a game at Twickenham Stadium, and consider making time for Science Museum, a top attraction not to be missed.

What's nearby

  • Stockley Park - 5 min drive
  • Twickenham Stadium - 10 min drive
  • Hyde Park - 21 min drive
  • Buckingham Palace - 23 min drive
  • Piccadilly Circus - 25 min drive

Restaurants

  • Brasserie — 1 min walk
  • O Saloio - 6 min walk
  • Priya's - 6 min walk
  • Harlington Tandoori - 3 min drive
  • The Flying Egg Cafe - 3 min drive

Getting around

  • Hounslow West Underground Station - 3 min drive
  • Hayes & Harlington Station - 5 min drive
  • Heathrow Airport (LHR) - 6 min drive

About this property

DoubleTree by Hilton London Heathrow Airport

4-star Hounslow hotel in Cranford with 24-hour fitness
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 200 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests will also find LED TVs, hairdryers and laptop-compatible safes.
DoubleTree by Hilton London Heathrow Airport offers 200 forms of accommodation with laptop-compatible safes and a safe. LED televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Hounslow hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15.00 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 17.00 per person
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Slovak
  • Spanish

Business services

  • Business centre
  • Conference space (3240 square feet)
  • Meeting rooms 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 40-inch LED TV

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 17.00 per person (approximately)
  • Airport shuttle fee: GBP 4.50 per person (one way)
  • Self-parking fee: GBP 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Heathrow Airport
DoubleTree Hilton London Heathrow Airport
DoubleTree Hilton London Hotel Heathrow Airport
DoubleTree Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hounslow
DoubleTree by Hilton London Heathrow Airport Hotel Hounslow

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 365 out of 968 reviews
5 - Excellent 38%
Rating 4 - Good. 389 out of 968 reviews
4 - Good 40%
Rating 3 - Okay. 131 out of 968 reviews
3 - Okay 14%
Rating 2 - Poor. 47 out of 968 reviews
2 - Poor 5%
Rating 1 - Terrible. 36 out of 968 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought it would be a very nice place to stay as it was Double Tree by Hilton and I stay with them a lot in different places. But London Heathrow Double tree was terrible experience. When booking was stated that there parking available and with the booking. Upon arriving I was told that I had to pay £15 per car. I had 2 cars and had to pay £30 for parking even though I only stayed at the hotel for around 10 hours. Was given 1 welcome cookie for two people and it was very hard and stale. Going to the room was very small, and felt like a hospital with the dim lighting. The tv was wonky and not even straight and would keep losing signal from the cable. After 12 we wanted some refreshing drinks because there wasn’t even any water in the room. We called to ask if the service or bar was open. They said no but for £10 extra charge on top of the drinks he can go into the bar and bring it for us or our other option was a vending machine. We had to go to the lobby just to get some water from the vending machine. No gowns or slippers provided. The shower was very weak and was just a little drizzle. I’ve never had to make a bad review for places I’ve stayed but staying here was ridiculous.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel rooms clean and comfortable with a great bed. Good in the restaurant was excellent and service from Nevin was spot on. Great stay before our flight.
Stayed 1 night in Oct 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundown dingy property and overpriced compared to other upgraded hotels near airport. Hotel was at least half empty. Embarrassing to be affiliated with Hilton.
Stayed 1 night in Oct 2021

1/5 Terrible

Disliked: Cleanliness
I did not like that the room was not cleaned properly. I want to be reimbursed one night.
Stayed 2 nights in Oct 2021

3/5 Okay

Liked: Cleanliness, staff & service
The room size was good, nice comfy bed. The hotel is quite old and a few things didn't work well. TV didn't work, the toilet didn't flush and the shower would not turn off. The hotel needs some maintenance and care.
Stayed 1 night in Oct 2021