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"No. It was when you let the water run for a long time. That was a pity, but still no complaints. Its Bali!"

"The staff was amazing! My room was great. The pools were incredible."

"Room condition is clean but need some refurbishment !"

"Excellent in every respect. Very friendly and efficient staff."

"Great all around!"

"Staff went above and beyond all the time !! Food was great and lots of places to eat. Pools are very nice. Very expensive for anything on the resort. There was minimum spends just to sit at the pool which deters a lot of people. Minimum spends when going to eat in restaurants too. We will not stay here again due to the minimum spends at pool and restaurants. Beach is not useable at all, it is so dirty."

"The staff"

"Honestly the only good thing about Hard Rock is the pool area. Kids loved that as they would any pool. The rest is outdated. The entire set up and trek to get to breakfast/pool/outside is a mission in itself. Do not rate the place for the money spent"

"Superb "